Operations Assistant

Job Title: Operations Assistant Location: South Africa Job Type: Full-Time, Remote Working Hours: US Hours (9am-5pm EST) Salary: South African Rand (ZAR) A highly organized and detail-oriented Operations Assistant is sought to support operational processes, workflow management, and administrative functions in a fast-paced remote environment. The successful candidate will be responsible for maintaining operational systems, supporting process improvement initiatives, managing documentation, tracking performance metrics, and assisting leadership with day-to-day operational activities. The ideal candidate possesses strong technical abilities, excellent communication skills, and the ability to manage multiple projects simultaneously. Key Responsibilities Update and maintain Monday.com boards and operational workflows Build and maintain dashboards and reporting tools Troubleshoot and monitor Make.com automations Create and maintain Standard Operating Procedures (SOPs) Organize and manage SharePoint documentation Create KPI reports and operational metrics Audit workflow data for accuracy and process improvement Support leadership initiatives and operational projects Assist with process documentation and workflow optimization Manage multiple projects and priorities simultaneously Maintain accurate records, reports, and operational documentation Support additional operational and administrative tasks as required Bachelor’s degree (BA/BS) highly preferred Excellent English communication skills required Advanced computer skills required Monday.com experience required Process documentation experience required Strong organizational skills required Ability to manage multiple projects simultaneously required Strong attention to detail and problem-solving abilities required Project management experience preferred Operations experience preferred Virtual Assistant experience preferred Make.com experience preferred Zapier experience preferred Experience using AI tools such as ChatGPT, Copilot, Claude, and Gemini preferred Experience working with SharePoint preferred Ability to work independently in a fast-paced remote environment Reliable internet connection and a suitable home office setup Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.