We are looking for candidates based in Latin America, South Africa, or the Philippines. Please note that we process only one active application at a time—if you’ve applied for multiple roles, kindly direct any updates to the team handling your first application. To start processing, submit your resume in English. The final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.
Position: Operations Associate (Enforcement Operations)
Location: Remote (Latin America, South Africa, or the Philippines)
Working Hours: M-F 9:00 AM to 5:00 PM Pacific Time
Salary Range: 1,600 - 2,000 USD/month (final offer depends on the client based on your skills and experience)
About The Company
The company protects public figures from AI-generated deepfakes and unauthorized online content through enforcement operations and digital protection services.
About The Role
We are looking for a highly detail-oriented and process-driven Operations Associate to support day-to-day enforcement operations and structured research initiatives. This role is focused on executing content takedown workflows across online platforms, maintaining operational trackers and reporting, and supporting AI-assisted research and drafting processes.
This is an execution-focused role best suited for someone who thrives in structured environments, follows SOPs precisely, communicates proactively, and can work independently with minimal oversight.
Key Responsibilities
Enforcement Operations
- Execute platform takedown filings by following established SOPs and workflows across platforms such as YouTube, Meta, and TikTok
- Perform repetitive, detail-oriented operational tasks with high accuracy and consistency
- Maintain operational trackers and client reporting using Google Sheets
- Ensure sensitive information is handled securely and confidentially
Research & Workflow Support
- Conduct structured prospect research and list building
- Support AI-assisted workflows for research and drafting tasks
- Assist in maintaining and improving repeatable operational processes
- Work within existing systems and flag issues or blockers proactively
Communication & Collaboration
- Provide proactive status updates and clean handoffs to internal stakeholders
- Follow established processes without improvising on enforcement-related workflows
- Adapt quickly to new tools, systems, and operational procedures as needed
- Maintain reliable availability and communicate time-off requests in advance
Requirements
- Excellent written and verbal English communication skills
- Strong attention to detail and ability to consistently follow SOPs with precision
- Advanced proficiency in Google Sheets, including maintaining trackers, formulas, and operational reporting
- Demonstrated experience using AI tools beyond basic prompting, such as building repeatable workflows, research pipelines, drafting systems, or automations
- Highly self-directed and capable of working independently with minimal supervision
- Strong organizational and time management skills
- Comfortable with time and output tracking
Nice-to-Have Qualifications
- Background in operations, business support, RevOps, or administrative operations
- Experience in research-heavy roles such as Operations Associate, Virtual Assistant, or Prospect Research
- Familiarity with Google Apps Script or lightweight automation tools
- General technical literacy, including familiarity with APIs, no-code, or low-code tools
- Exposure to CRM and outreach platforms such as Apollo or Instantly
Tooling Environment
The candidate does not need prior experience with every tool listed below, but should be comfortable learning and adapting quickly:
- Google Workspace, particularly Google Sheets for operational tracking and reporting
- AI tools used for daily research and drafting support
- Google Apps Script for lightweight automation
- Platform enforcement portals such as YouTube, Meta Brand Rights Protection, and TikTok
- Domain monitoring tools such as WhoisXML
- Outreach and CRM platforms for prospect research