Operations: Account Manager

Our client, a fast-growing AI marketplace, is seeking Account Managers to help build and scale a world-class portfolio of recruiting partners. This is a highly entrepreneurial, cross-functional role for someone who thrives in fast-moving environments and enjoys working directly with business owners. As an Account Manager on the supply side of the marketplace, youll act as a trusted advisor to recruiting firm leaders—helping them optimize platform usage, improve daily operations, and unlock new opportunities for revenue growth and performance. Youll work closely with top agencies to design scalable systems, improve liquidity across the marketplace, and influence both operational strategy and product direction. What You'll Do Own high-impact relationships: Serve as a strategic advisor to top recruiting firms, guiding growth strategy, execution, and operational excellence Scale the supply engine: Identify bottlenecks across onboarding, engagement, and retention, and design systems that help partners perform at a higher level Run marketplace experiments: Test and iterate on incentives, workflows, and automations that improve marketplace liquidity and outcomes Bridge operations and product: Translate real-world partner insights into internal tools, processes, and product improvements Drive revenue: Own and execute against revenue targets tied to partner performance—not just retention This role is ideal for someone who wants real ownership, deep exposure to marketplace dynamics, and the opportunity to help shape how a category-defining AI platform scales. 2–8 years of experience in account management, customer success, revenue operations, or startup operations roles Proven experience working closely with customers and owning revenue execution Background in customer-facing, post-sales, or operational roles within high-growth startups (Series A to pre-IPO) Experience owning a revenue number (not purely support or retention-focused) Strong operator mindset with the ability to diagnose problems and implement scalable solutions Experience at a high-performing, well-regarded organization with a strong execution culture Exceptional academic or professional track record (top university, strong GPA, or equivalent signal of excellence) Has done something meaningfully impressive, rare, or unconventional that demonstrates ambition and originality premium healthcare, gym membership, free breakfast, lunch & dinner, 401k, flexible PTO, commuter stipend, bi-annual company offsites Visa sponsorship