Nonprofit Experience & Partnership Associate, (remote, China)

Visit.org is looking for a passionate and ambitious Nonprofit Experience & Partnership Associate, to join our remote team. The Nonprofit Experience & Partnership Associate will support the expansion of our network of partner nonprofits and work closely with them to design and build high-quality social impact experiences. The right candidate will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment.

Please note: This role is based in China and requires 50-70% availability during standard local business hours with Europe and 9am - 12 pm EST Tues-Thurs to overlap with US hours for key meetings.

What Motivates Us

There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities.

When You Join the Team

• You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together.
• You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world.

About Visit.org:

Enterprises are struggling to adapt to the increasing demand from their employees to work in socially accountable workplaces while adjusting to the business transformation of hybrid workflows. Visit.org is an enterprise SaaS company delivering purpose for a more engaged workforce. With its proprietary content across 90+ countries, Visit.org is providing the infrastructure and content for purpose-driven employee and client engagement. Some of our customers include Colgate, ADP, IBM, Adobe, Twilio, Twitch, Nielsen, and others.

Responsibilities:

• Cultivate, maintain, and strengthen relationships with partner organizations, acting as the primary liaison between them and Visit.org. Provide general and tailored support to ensure partner satisfaction.
• Collaborate closely with partner organizations to co-design and co-build social impact experiences, prioritizing high-quality output and tangible social impact. Incorporate feedback to continuously improve these experiences.
• Onboard prospective partner nonprofits and social ventures. Support recruitment team as needed.
• Facilitate the preparedness of NPOs to offer best-in-class experiences through comprehensive onboarding, training, and communications support.
• Maintain accurate and up-to-date records using Hubspot, proprietary platform, and/or other technology platforms.
• Leverage data and technology tools to optimize recruitment and partnership-building efforts.
• Collaborate effectively with cross-functional teams to facilitate experiences, event delivery, organization training, payments, and other operational aspects.
• Develop and maintain comprehensive knowledge of partner organizations, experiences, and offerings in the assigned region/portfolio.
• Assist in identifying crucial metrics, KPIs, and scalable processes, and support the implementation of new systems and processes for efficiency.

Qualifications:

• At least 2 years of experience working in the nonprofit sector, social impact space, or a related field.
• 1+ year(s) of experience in a client-facing role, building relationships, and ensuring retention.
• Understanding of the unique needs of nonprofits and a passion for our mission.
• Experience in relationship building, preferably with nonprofits.
• Comfortable working with data; experience working with Salesforce or other CRM software is a plus.
• Excellent verbal and written communication skills.
• Familiar with and excited to work in a fast-paced, highly demanding startup environment.
• Self-motivated, proactive, and able to prioritize and manage several tasks at once.
• Eagerness to learn, grow, and contribute as part of a collaborative team, with the ability to work effectively with cross-functional teams.
• Experience working in a fast-paced startup environment
• Passion for our mission and the desire to make an impact in the world through technology

Please note: This role is based in China and requires 50-70% availability during standard local business hours with Europe and 9am - 12 pm EST Tues-Thurs to overlap with US hours for key meetings.

How we care

• Competitive pay
• Mission-aligned company events/volunteering
• Inclusive, exciting start-up culture
• Accelerated career & personal growth
• Culture Club and more!