Motor Claims Handler

We are seeking a motivated and detail-oriented Claims Handler to join our Claims team. This role is designed for individuals looking to start their career in insurance and gain hands-on experience in claims handling. The successful candidate will assist in processing claims, providing excellent customer service, and learning the fundamentals of claims management. Key Responsibilities Claims Processing : Assist in the intake, review, and processing of insurance claims. Customer Service: Provide support to claimants, answering queries and guiding them through the claims process. Documentation: Ensure all claim documentation is complete, accurate, and filed appropriately. Investigation: Support the investigation of claims to determine validity and coverage. Communication: Liaise with clients, insurers, and other stakeholders to facilitate claim resolution. Learning & Development: Participate in training sessions and workshops to develop knowledge and skills in claims handling. Compliance: Adhere to company policies, procedures, and regulatory requirements. Skills, Knowledge & Expertise Excellent communications skills and a good telephone manner. Strong customer service ethos. The ability to work as part of a team. The ability to take responsibility for your own workload. Good planning and organisational skills Strong IT skills (proficiency in Excel a bonus) Job Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan