About this role
Claims Handler
(Remote, Ireland)
Salary: €28,000 – €32,000
This highly successful underwriter are hiring a customer-focused individual to manage motor claims from first notification through to resolution, ensuring a high standard of service at all times.
Key Responsibilities
- Handle customer calls and emails professionally
- Assess and process claims in line with policy terms
- Communicate claim decisions clearly (verbal & written)
- Provide advice on policy coverage
- Manage claims through to completion with regular follow-up
- Liaise with internal teams and external providers
- Work to KPIs and maintain accurate records
Essential Skills & Experience
- Minimum 2 years’ Motor Insurance experience
- APA, or full CIP
- Strong communication skills
- Ability to make decisions under pressure
- Proactive and detail-oriented
- Team player, comfortable working remotely