Money Advice Consultant

Location: Edinburgh or Glasgow office

Please note that the team is based in Edinburgh and, in this case, regular attendance in our Edinburgh office will be required.

Workplace type: Hybrid working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.

Hours per week: 35

Type of contract: permanent

Job Level and Salary Scale: Level 4, £33,043 - £40,386 per annum, commensurate with skills and experience.

Closing date: 09 June 2026

Interviews: TBC

Would you like to join MATRICS and be part of the team that have very recently written and published the Debt Advice handbook for Scotland?

If you understand the Scottish legal system, court procedures and debt recovery and you are a good communicator with considerable experience of delivering money advice at level 2/3 this could be the role for you.

As a Money Advice Consultant, you would be providing a second tier consultancy service to money advisers on issues covering Consumer Credit law, Sequestration and Statutory Scottish debt solutions. You would enjoy the opportunity of designing and developing – and delivering - training materials for e-learning and face to face courses providing a learning pathway through Matrics Learn to embed the Scottish National Standards for money advice and ensure the provision of high quality money advice across Scotland.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

For more information about the role, please refer to Job Pack - Money Advice Consultant - 2026.pdf

Please familiarise yourself with Our People Charter.

For further information on how we process your data and your information rights, please refer to our Privacy Notice - Job Volunteer and Applicants.

If you have an issue with downloading the above document, please request it at [email protected].

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Before you apply

Our aim is to ensure our application assessment process is fair, objective and transparent.

As such, please do not include on your CV or candidate statement the following information: your address, a photo, hobbies, age, date of birth, marital status, nationality.

The candidate statement

The candidate statement plays a very important part in the application assessment process. It is a free space for you to showcase your skills, practical knowledge, and experiences relevant to the role.

Please include in your statement examples which demonstrate how you meet the following key essential and desirable criteria emphasising your contribution and outcomes. Please also let us know how your values and attributes align with CAS’s values. Please refer to Our People Charter.

Essential

• Understanding of the Scottish legal system, court procedures and debt recovery procedures

• In depth up-to-date specialist knowledge of the law relating to consumer credit, bankruptcy, diligence and debtor protections

• Experience of providing money advice at type III (money advice) level under the Scottish National Standards for Information and Advice Providers

• Proven understanding of learning theory and experience of training course design, delivery, presentations, groupwork and evaluation

• Competency to provide training via digital training platforms such as Adobe Connect, Teams and Zoom

Desirable

• Experience of working within the free debt advice sector

The candidate statement is expected to be maximum 1000 words/2x pages A4.

Please note that applications without the candidate statement and not following clearly above instructions will not be considered.

You have the option to upload your candidate statement as a separate document or you can write your candidate statement in the section below. Please choose the option that best work for you.

While we recognize AI can be a helpful tool for starting your application, and may help you by sparking an idea more easily than starting with a blank page, we really want you to show in your application who you are and how you think. AI will never replace the important human element at the application stage. Please make sure that you write your candidate statement yourself.

If you require any support in submitting your application, including reasonable adjustments in terms of an application format or you have any further questions, please do not hesitate to email us at [email protected] or give us a call on 0131 550 1000. We are always happy to help.