Monetization Strategy Specialist

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Monetization Strategy Specialist, you will play a key part in shaping the business model and monetization strategies that drive growth across our core and extended product offerings. As the Enterprise SaaS landscape shifts toward AI and agentic capabilities, you will help us evolve our pricing frameworks to ensure we are effectively capturing the value of these new technologies. We are seeking a strategic thinker with a strong analytical mentality and a deep understanding of SaaS business models to take ownership of the end-to-end execution of our monetization strategies. This position is ideal for a professional who balances critical thinking with business leadership, acting as a collaborative partner to navigate the complexities of a fast-paced, scaling environment. You will move with urgency to drive a measurable revenue impact, leveraging your track record of innovation to help shape one of the company’s most strategically significant growth areas. This position is an individual contributor role reporting to the Sr. Director, Monetization Strategy. Responsibility Blend data-driven insights with cross-functional collaboration to ensure our pricing models—particularly those evolving toward usage-based and AI / agentic frameworks—remain market-leading Develop and implement pricing models and packaging for a growing product portfolio, ensuring our offerings remain competitive and aligned with market trends Conduct detailed market research and analysis of customer behavior to identify emerging trends and growth opportunities Analyze customer usage data to develop actionable insights that inform pricing and packaging decisions, ensuring our value proposition aligns with actual product consumption Support the implementation of next-generation pricing models—including usage-based and agentic-driven structures—while staying ahead of industry best practices and emerging monetization trends Partner with Product, Sales, and Marketing to develop and implement go-to-market strategies for new features, bundled offerings, and existing products Translate complex analytical findings into clear strategies, communicating them effectively to cross-functional partners and executives to drive organizational alignment Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years in management consulting, finance, product management or product marketing roles 2+ years monetization strategy or pricing experience for technology/SaaS products Preferred Ability to think creatively to solve complex business problems while managing multiple projects simultaneously Strong interpersonal skills with a track record of collaborating across teams and leading successful monetization initiatives from concept to implementation Proficiency in data tools (e.g., Excel, SQL, Tableau) with the ability to interpret complex datasets and make meticulous, data-driven decisions Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $105,800.00 - $163,450.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $101,400.00 - $139,425.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $101,400.00 - $145,475.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. EEO Statement It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster