Mid-Level Business Analyst, Plans & Growth

Mid-Level Business Analyst, Plans & Growth Turn data into decisions at a global eSIM scale. Own the metrics, drive growth strategy, and shape how millions of travellers connect in a fully remote role. Company Overview Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 500+ professionals across multiple countries, we are scaling globally to support travellers with seamless, unlimited data connectivity. We’re not just connecting people—we’re enabling freedom and peace of mind, ensuring our users stay connected from the second they land, wherever their journey takes them. The Role As a Business Analyst for Holafly Plans, which are subscription-based plans for frequent travelers, digital nomads, and business travelers. You will bridge the gap between complex data and strategic execution to drive business growth. Your insights will directly influence profitability, optimization strategies, and leadership decisions across our core commercial levers. Key Responsibilities Drive growth strategies by partnering with business owners to identify, quantify, and prioritize high-impact investment opportunities. Optimize business performance by diagnosing inefficiencies in profitability, conversion, and retention to propose actionable solutions. Own the single source of truth for data by building and maintaining a centralized, high-quality metrics hub. Synthesize complex analytics into clear, compelling recommendations for non-technical stakeholders to trigger immediate action. Scale automated workflows to eliminate manual reporting, shifting the team's focus from data assembly to strategic thinking. Qualifications What you'll bring 3-5 years of experience as a business analyst, data analyst, or in a similar analytically focused role. Strong SQL and Python skills; you're comfortable building, debugging, and automating data workflows independently. Hands-on experience querying and working with large datasets in Google BigQuery. Experience designing and maintaining business dashboards in Looker Studio or a similar BI tool. A commercial mindset; you can connect data findings to business outcomes and communicate them clearly to non-technical stakeholders. Structured problem-solving approach; you're able to break down ambiguous business questions and work toward validated, actionable answers. Proficiency in English is essential for global collaboration. Nice to have Experience using AI coding tools (such as Claude or Codex) to accelerate or automate workflows. Background working with e-commerce, subscription, or telecom data. Familiarity with dbt for data modeling and/or experience running A/B tests. Benefits & Perks 100% remote flexibility to work from anywhere in the world. Flexible working hours to support your ideal work-life balance. Continuous learning budget and state-of-the-art tech setup. Free Holafly eSIMs to keep you connected on your own adventures. Department Subscriptions Locations EMEA Remote status Fully Remote Employment type Full-time Employment level First /Mid-Level Officials About Holafly During a trip to Thailand, Pedro and Lidia, the founders of Holafly, experienced the frustration of not having an internet connection. Inspired by their own experiences, they came up with a simple but brilliant idea: why not allow travellers to buy data plans for any destination from their home country? Our passion for providing easy and convenient connectivity to travellers around the world drives everything we do. We love our work and we do it with pride. Stay connected wherever you go. Founded in 2017 Co-workers 600