About this role
We are looking for a dynamic and customer-focused Live Chat Agent to join our Customer Support team. As a Live Chat Agent, you will be responsible for providing real-time support to our customers through our online chat platform. You will play a crucial role in ensuring customer satisfaction and resolving issues efficiently. Responsibilities: Respond to customer inquiries and provide assistance through live chat Resolve customer issues and complaints in a timely manner Provide product information and guidance to customers Escalate complex issues to the appropriate department Maintain accurate records of customer interactions Qualifications: Excellent written communication skills Strong customer service orientation Ability to multitask and prioritize tasks Problem-solving skills Previous experience in customer service or support role is a plus If you are passionate about helping customers and thrive in a fast-paced environment, we want to hear from you! Apply now to join our team as a Live Chat Agent.