Legal Operations Associate

About the Role We're looking for a hybrid legal support professional to join our growing legal team — a dynamic, cross-functional role for someone curious, organized, and eager to grow within a fast-paced financial technology company. This is not a traditional administrative or paralegal role. You'll work across legal operations, contract support, due diligence, and cross-functional collaboration to help keep our legal team running efficiently and effectively. The right candidate thrives in a remote environment, takes initiative, and approaches every challenge with a problem-solving mindset. Most day-to-day skills can be developed on the job — we're looking for someone excited to learn and grow alongside the team. About the Team You'll be joining a small but mighty legal team that punches well above its weight. We're built to deliver best-in-class support to the business — which means you won't be a cog in a machine. Your contributions will be visible, valued, and impactful from day one. We're a tight-knit group that genuinely has each other's backs, and we invest in the tools and processes that let us work smarter, not just harder. We trust each other to take ownership and execute independently, so you'll have real autonomy while knowing your teammates are always in your corner. We work hard, we celebrate our wins together, and we care deeply about what we're building: software that turns credit unions into fintech lenders, so 130 million Americans have access to a better, more responsible path out of debt. What You'll Do Within 3 months, you will: Quickly assess Clutch's legal tech stack — including our CLM platform and trust center — and identify early improvements Independently manage due diligence requests from vendors and credit union partners, applying your existing experience to respond accurately and with sound judgment Build relationships across the organization to understand where information lives and who owns it Own contract intake and tracking in the CLM from day one, bringing structure and process rigor to an existing system Within 6 months, you will: Independently manage due diligence requests, exercising sound judgment about what to share and when to escalate Take ownership of trust center maintenance, keeping documents current, and tracking renewal deadlines Actively support the sales team during contract redline reviews by identifying issues and flagging concerns Develop working familiarity with the regulatory and compliance environment relevant to our credit union partners Within 9 months, you will: Proactively monitor contract and compliance document expiration dates and own the deadline-tracking process end-to-end Help identify and implement process improvements that make the legal team more efficient Serve as a knowledgeable, trusted resource for internal teams on legal operations and contract-related questions Take on greater ownership of cross-functional legal projects with increased autonomy What You'll Bring 5–7 years of experience in legal operations, paralegal work, or in-house legal support A natural curiosity and bias toward action — you don't stay in your lane when you can see a broader problem, and you adapt quickly when the work evolves around you Customer service experience demonstrating responsiveness and a problem-solving mindset; prior experience in a law firm, start-up, or fintech company strongly preferred Bachelor's degree required Familiarity with how credit unions operate, including the regulatory and compliance environment they work within Experience with corporate governance preferred — background in board support, entity management, or compliance documentation is a plus Proficiency with Google Suite, Microsoft Office, and standard business productivity tools Hands-on experience managing a contract lifecycle management (CLM) platform Experience handling confidential information with discretion and professionalism Ability to triage incoming requests and apply sound judgment about when to act independently vs. escalate to legal leadership Openness to using AI tools to streamline and accelerate your work Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability. What’s In It For You? Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly. Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas. Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation. Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package. Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials. Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working. Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans. About Us Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt. Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions. Clutch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our organization participates in E-Verify. Click here to learn about E-Verify. A Note About AI at Clutch We love AI. We use it often and encourage our team to creatively and effectively leverage AI tools in their work. If you join Clutch, we hope you'll bring the same enthusiasm for exploring how AI can amplify impact, productivity, and innovation. That said, during the interview process, we want to hear your thoughts . Please approach interviews without the use of AI tools—our goal is to get to know how you think, solve problems, and communicate. Once you're in the seat, bring on the prompts!