Key Account Manager

Key Account Manager We usually respond within three days About the company We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries. As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with progressively cheaper rates, encouraging them to immerse themselves in the very essence of each destination. We were born in Barcelona out of the need to disrupt an industry dominated by big corporations dictating how we should travel. Since 2015, our commitment has been to empower our customers to break free from the constraints of an oversaturated market. We strive to offer a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve. About the team At Stayforlong we are currently a team of 80 people working in a dynamic and collaborative environment where people have the opportunity to grow and develop professionally. We strongly believe in equal opportunities for everyone, both in the workplace and beyond. We like to create spaces where everyone's ideas are equally valued and heard. We started in a difficult business environment and have grown from there, which is why we admire nonconformists who fight against the odds, refuse to be intimidated, and help others along the way. With our digital DNA, we thrive on challenges, love to think outside the box, and move with the times. Would you like to join us? 👋 Job Purpose The Key Account Manager (KAM) will be responsible for managing and developing a portfolio of hotel accommodation third party suppliers, acting as the main point of contact between Stayforlong and its partners. The role is highly commercial, with a strong focus on relationship management, negotiation, and revenue growth, including the negotiation of commercial conditions, overrides, and performance improvements. The KAM will work closely with internal teams to ensure supplier performance aligns with Stayforlong’s business objectives. Main job responsibilities are: Manage a portfolio of hotel suppliers and bedbanks, acting as their main point of contact and ensuring a strong, long-term relationship. Lead commercial negotiations with suppliers, including: Override agreements Improved commercial conditions Promotions and exclusive deals Volume-based incentives Monitor supplier performance from a commercial perspective (sales, availability, competitiveness) and proactively propose actions to increase revenue and visibility. Identify growth opportunities within existing accounts and develop strategies to increase production, conversion, and profitability. Build trust-based relationships with suppliers through regular communication, follow-ups, business reviews, and strategic discussions. Work closely with internal teams (Supply Operations, Finance, Marketing, Tech when needed) to ensure negotiated agreements are correctly implemented and followed. Stay up to date with market trends, competitor activity, and supplier strategies to maintain Stayforlong’s competitive positioning. What you need to have: 4- 5 years of experience as a Key Account Manager, Account Manager, or similar commercial role, preferably in the travel, hospitality, OTA, or marketplace environment. Highly developed commercial, negotiation, and persuasion skills, with experience negotiating financial conditions and overrides. Solid communication and relationship management skills. Results-oriented mindset with the ability to manage multiple accounts simultaneously. Ability to work autonomously in a fast-paced and dynamic environment. Analytical mindset to understand performance data (no technical/API background required). Fluent in English (other languages are a plus). Nice to have Experience working with hotel suppliers, bedbanks, or OTAs. Understanding of hotel distribution or online marketplaces. Experience managing international accounts. Knowledge about optimization. What We Offer: 📍 Flexible working model tailored to your location: hybrid work from our Barcelona office or fully remote from the Balearic Islands 💼 Permanent contract, full-time. 🕘 Flexible hours. 💰 Competitive remuneration + flexible benefits package. 🧠 Annual budget for training and development. 🌱 A project with purpose and room to grow as yourself. 👛 Stayforlong Wallet to experience hotels on our platform. Sign up for our job offer and discover what we can achieve together. We wanna meet you! Department Revenue Locations Barcelona Remote status Fully Remote