Junior Cash Applications Specialist

Junior Cash Applications Specialist Your journey matters – start it with us Apply now This is us At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development. This is the job As a Cash Application Specialist, you will primarily be responsible for reconciling payments received and reaching out to customers for cash applications instructions. The ideal candidate will be detail oriented, able to problem solve with missing or incomplete data, and have the ability to work independently. This is you Bachelor's Degree in Accounting, Finance, or related field. 1-3 years of cash applications experience. Excellent verbal and written client-facing communication skills. Strong computer skills, particularly MS Excel, PowerPoint, and Word. Ability to work well with others in a fast-paced environment. Experience in a Software as a Service environment is a plus. High level of familiarity with Intacct, Stripe, Paya, Braintree, ZenDesk and Salesforce is a plus. This is your role Maintain accurate and up-to-date records of customer’s AR balances, including payment and credit applications. Accurately process daily ACH payments/check deposits from customers, reconciling daily entries for any variances detected. Posting/applying payments and updating information in daily bank reports spreadsheet. Reach out to customers to obtain payment remittances, clarify remittance instructions and cash application questions, or follow up on failed payments if necessary. Monitoring email and Zendesk to respond to various clients’ inquiries and sending clients requested banking information. Assist in the Collections process overall, including adhoc requests. Review AR aging and investigate unapplied credits. Maintain detailed listing of unapplied funds and investigate old balances. What awaits you at Avenga? At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others. Locations Bitola, Ohrid, Skopje Remote status Hybrid Technology Technical support Seniority Entry-level Your way in starts here APPLICATION Send us your application, we are ready to hear your story and explore how we can grow together. REVIEW Our team carefully reviews every application with curiosity and care. If your profile isn’t the right fit today, we will keep it in mind for future opportunities that match your skills and ambitions. TALENT ACQUISITION INTERVIEW You will meet our Talent team to talk about your goals and learn more about who we are, what we offer, and how we support our people. TECHNICAL INTERVIEW Our tech interview is all about diving deeper into your expertise and understanding your strengths, how you solve problems, and how you think – no trick questions, just a meaningful conversation. CUSTOMER INTERVIEW For some roles, especially when our clients are closely involved, you might also have a conversation with them – it’s a chance for everyone to align and get to know each other better. JOB OFFER If we both feel it’s the right match, we will send you an offer to join us. And even if it’s not the time just yet, you’ll always hear back from us. WELCOME! Your new team is excited to meet you, support you, and build something great together. Let’s make your first day the start of a journey that shapes a career that matters.