IT Field Operations Technician

Join Yazaki. Connect to the future. Country : Belgium (BE) City : Oudsbergen Worksite / Location : Lummen Job Function : CFO_IT Job Discipline : Job Family: Infrastructure At Yazaki, we are committed to providing equal employment opportunities for everyone, which extends to all aspects of the employment relationship. Our EMEA Headquarters in Lummen plays a central role in managing a regional organization of over 47,000 employees and more than €3 billion in annual sales. From Lummen, we coordinate complex operations across EMEA and ensure that customers receive the dependable support, responsiveness, and long-term value they expect from Yazaki. What truly sets us apart is our commitment to people, both our customers and our teams. We work side by side with our customers to build lasting relationships and deliver solutions they can rely on throughout the lifecycle of their vehicles. Inside Yazaki, our employees are the cornerstone of our success. Their expertise, dedication, and collaboration drive our performance every day. To strengthen our team, we are looking for a IT Field Operations Technician to join our YEMEA Headquarters in Lummen . As an IT technician, you will have the following responsibilities and main acitivities as an IT Operations Technician: 1) IT Operational Tasks Provide first-line support for local users as well as remote support for users in the region. Hardware and software support on site; Support and maintenance for laptops, desktops, (imaging/reimaging), MDF's, and mobile phones Key responsibilities Perform maintenance on server and network equipment. Handle and resolve tickets according to established KPIs. Provide occassional out-of-office-hours support when required. Execute daily tasks assigned by management, users, or external sources within the defined area of responsibility (Hardware/Software). Take appropriate actions, perform maintenance, and apply updates to configuration items to ensure business continuity and information security. Participate in the IT Hotline Service as needed. 2) IT Services and Projects Provide high quality with respect to IT services and project. Key responsibilities Provide end-user training and deliver technical support related to infrastructure projects. Work closely with IT management to achieve organizational goals. Support and collaborate on IT projects. Cooperate on business-related projects within the IT scope. Enforce an promote IT security standards. 3) IT Administrative and Technical Tasks Key responsibilities Execute moderately complex, predefined tasks across a variety of contexts, including, some non-routine activities. Improve and adapt existing methods and processes based on practical experience and observed needs. 4) IT Assets Management Support IT management in the following areas: Key responsibilities Management of IT-related assets, including assignment, inventory control, and full lifecycle managment. Ensuring compliance with software licensing requirements. Performing software audits and maintaining accurate records. To successfully perform in this role, the role requries strong competencies to ensure success in a dynamic work enviroment: Strong knowledge in work area Interpersonal and communication skills Analytical and problem solving skills Interpersonal and communication skills Teamplayer The ability to work under pressure Attention to detail Working in a Multinational environment. In addition the following qualifications are required to perform this role: A bachelor degree in IT or Computer Science 2-3 years of relevant experience is an advantage however not required Professional experience in Ticketing Systems Relevant experience in Hardware Support Relevant experience in a complex IT environment is a plus Fluent in Ducth and English (written and spoken). Strong MS Office Skills Last but not least we offer an engaging and supportive work environment where your contributions make a real impact. Herewith an overview of what we offer: 1 day remote working per week. 17,5 additional leave days (ADV days). Flexible working hours: start between 7:00 - 10:00, finish from 15:00 onwards. Hospitalization insurance: employee contribution of EUR 2,50/month, with coverage avalaible for the whole family. Group insurance: 3% employer contributions, no employee contribution required. Company laptop Cafetaria plan: tailor your benefits (bike lease, multimedia, and many more) We are looking forward to receiving your application and getting to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! P.S. Didn't find what you are looking for? Take a look at our careers page! Be careful though, you might find your next dream job.