Investor Support Officer - uFund (Brussels)

Investor Support Officer - uFund (Brussels) Join uFund, Belgium’s Tax Shelter market leader, as Investor Support Assistant — a key role at the crossroads of client service, finance, and teamwork in a dynamic, young environment. Join uFund – Part of the U media Group uFund, part of the Umedia Group, is a market leader in Tax Shelter fundraising for the audiovisual and performing arts industries. Based in the vibrant Châtelain area of Brussels, uFund combines excellence, service, and innovation to support projects that fuel cultural creativity and generate meaningful impact. As the company continues to grow, uFund is looking for an Investor Support Officer to join its young and dynamic team. This role is essential in ensuring high-quality service to investors and smooth coordination with the sales team. Your Role As an Investor Support Officer , you will be responsible for: Monitoring and following up on Tax Shelter investment files Managing commercial and administrative documents Preparing internal analyses and supporting reports Supervising the sales team’s daily operational activities Coordinating efficiently with internal stakeholders Ensuring accuracy, quality, and compliance in administrative processes Contributing to continuous improvement initiatives and investor satisfaction Your Profile You hold a Bachelor’s degree (or equivalent experience) and ideally have experience in a B2B customer support or administrative coordination role. You are fluent in French and Dutch, and comfortable using a CRM tool and MS Office applications. You are known for your communication skills and professional rigor. You enjoy working in a collaborative environment while independently managing your responsibilities with precision and care. Key Competencies We are looking for someone who demonstrates: Strong client orientation and a service mindset Team spirit and a sense of collaboration Excellent organizational and multitasking abilities High attention to detail s and quality standards Reliability, discretion, and professionalism The ability to adapt quickly in a fast-paced environment A proactive attitude and strong sense of ownership Commitment, integrity, and professionalism What uFund o ffers you A key role within a recognized and innovative company A modern and inspiring workplace in Brussels A young, dynamic, and entrepreneurial team environment The opportunity to contribute to impactful cultural and creative projects Long-term growth opportunities within the Umedia Group A competitive and transparent salary package, in compliance with salary transparency regulations: Gross monthly salary between €2,700 and €3,500 depending on experience Meal vouchers (€8/day) Hospitalization insurance Group insurance Eco vouchers 20 legal holidays + 6 additional days off Public transportation subscription reimbursement Interested? We would love to hear from you. Apply now and become part of a company where finance, culture, and creativity come together to make a difference. Department Customer Care & Sales Locations Belgium Remote status Hybrid Employment type Full-time Employment level Support Workers About Adaequatio Services As a registered Executive Search & Selection agency, we prioritize ethics and trust, offering exclusive services to our clients.