Internal Audit Manager

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As an Internal Audit Manager, you have a great understanding of the profession. In this role, you will help transform the maturity of our Internal Audit Department. We are building processes, implementing tools, and enhancing our effectiveness. You will work closely with stakeholders across the company, including Finance, IT, and Compliance, amongst others. In this role, you will co-manage all aspects of the technology-related components of the SOX Program, including planning, risk assessments, scoping, walkthroughs, and testing. You will also be responsible for liaising with our business process IA team and compliance to understand IT dependencies within key business processes. You will identify and drive internal initiatives to improve audit processes, program coverage, and increase testing efficiency. This role will be critical to building a cohesive Internal Audit team that spans geographies and time zones. This position is an individual contributor role reporting to the Senior Manager, Internal Audit. Responsibility Lead IT risk assessments that translate business objectives, controls, and IT infrastructure into focused, risk-based audit plans Own planning and delivery of IT audit and SOX projects, including test scheduling, engagement with auditees, and end-to-end oversight of execution and timelines Evaluate and challenge internal controls, including fraud and management override controls, and provide practical, high-quality recommendations to strengthen the control environment Prepare and present clear audit findings and insights, and communicate status, risks, and remediation expectations to management and other key stakeholders Facilitate and, when appropriate, lead cross-functional meetings with auditees and management to align on issues, impacts, and remediation plans Drive continuous improvement of audit processes and tools, identifying opportunities to enhance efficiency, consistency, and use of data/automation across projects Strengthen Internal Audit’s role as a trusted advisor by building strong stakeholder relationships and proactively sharing perspectives on emerging risks, technologies, and industry best practices Provide technical guidance to other IA staff members and the company’s personnel with respect to information technology controls – ITGC/ITAC/SSAE18 (SOC1/SOC2)/IPE (Reports and Spreadsheet Testing) Support Docusign's other Internal Audit programs, as needed (e.g., ISO, Fraud Risk Assessment, Operational Audit) Travel 10-25%, which may include national and international travel Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Accounting, Finance, or related field 8+ years of relevant experience Experience with audit principles, such as risk assessments, materiality, independence, and sufficiency of audit evidence Experience with relevant regulations and industry standards (e.g., SSAE 18/SOC, COSO, COBIT) CPA, CIA, CISA, CISSP or other globally-recognized security, compliance, or audit certifications Preferred Previous Senior Associate or Manager experience in a Big 4 or public accounting environment SOX, ISO27001, SOC or other compliance engagement experience Demonstrated experience or strong interest in leveraging AI, data analytics, and automation to enhance audit efficiency, particularly in SOX testing and compliance workflows Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company Capable of performing risk assessments and identifying key business and financial risks Strong project management competency Passion for audit, information security, governance, risk, and compliance Experience with projects involving coordinated efforts across large cross-functional teams Awareness of people versus technology as security factors Excellent analytical and communication skills Maintain composure in critical situations Builds productive cross-functional relationships Prioritizes internal stakeholder and business partner satisfaction Self-sufficient to handle and prioritize workload Working knowledge of Oracle General IT and automated controls Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice