Intake, Payroll & Administrative Coordinator

Job Title: Intake, Payroll & Administrative Coordinator

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Salary: South African Rand (ZAR)

A professional, adaptable, and highly organized Intake, Payroll & Administrative Coordinator is sought to support both client intake operations and payroll administration within an ABA therapy environment. The successful candidate will be responsible for managing intake processes, coordinating with families and internal teams, processing payroll activities, maintaining accurate records, and supporting day-to-day administrative operations. The ideal candidate possesses excellent communication skills, strong attention to detail, and the ability to effectively manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Manage client intake processes from referral through onboarding
• Communicate professionally with families, caregivers, and internal team members
• Collect, review, and maintain intake documentation and client records
• Guide families through the intake process and explain agency procedures
• Coordinate appointments, assessments, and onboarding activities
• Process payroll accurately and in a timely manner
• Maintain payroll records and assist with payroll-related inquiries
• Ensure payroll and intake documentation is complete and accurate
• Maintain and update records within CentralReach and payroll systems
• Support administrative operations and workflow management
• Prepare reports, track documentation, and maintain organized records
• Assist with additional administrative, intake, and payroll-related tasks as required

• Bachelor’s degree (BA/BS) highly preferred

• Previous experience in intake coordination, payroll administration, healthcare administration, or administrative support required
• Experience processing payroll required
• Experience using ADP payroll software required
• Experience using CentralReach preferred
• Strong communication and interpersonal skills required
• Must be well spoken, professional, and present well
• Strong adaptability and ability to learn new processes quickly required
• Excellent organizational and multitasking abilities required
• Strong attention to detail and administrative accuracy required
• Ability to manage multiple responsibilities simultaneously required
• Strong problem-solving and follow-up skills required
• Experience working within healthcare, ABA services, or behavioral health environments preferred
• Ability to work independently in a remote environment
• Reliable internet connection and a suitable home office setup

1. Comfortable working U.S. hours
2. Remote work from home

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