Inside Sales Representative

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The role... Dojo is growing, fast. We’re disrupting the payments industry and now is the perfect time to join our high performing Inside Sales team. Bringing passion for the positive impact our products can have on our customers and their business, you will be responsible for building strong relationships with small and medium sized businesses across various industries. You’ll provide advice on the best products and services for them and successfully turn warm leads into new, happy customers. You’ll be based out of our London office, with a hybrid approach to working, with the majority of your contact with customers over the phone. What you will do… Consult with business owners across various industries who are interested in setting up, or changing providers, for their payment processes Answer inbound calls from potential customers and turn warm leads (customer enquiries) into new customers utilising your exceptional product knowledge Maximise your conversion of leads and negotiate deals with the customer, ensuring the agreement is in the best interest to the customer and to Dojo Manage your own pipeline to achieve and surpass monthly targets Manage sales cycles of 1-2 weeks, keeping potential customers warm throughout the process Provide a consultative and customer-centric service, championing an exceptional customer experience What you will bring... Proven success in B2B telesales, ideally in a value based sales environment A track record of exceeding targets; you’re consistently a top performer in your current team Outstanding communication skills, with a natural ability to build instant rapport with potential customers and identify the best solutions for their business A consultative and customer centric mindset, using empathetic listening in order to offer the best product and service fit for each customer A natural ability to build rapport with potential customers Self-motivation and results driven attitude Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: You’re curious. You have a real desire to learn and create. You’re relentless. You keep going even when it’s easier not to. You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. #LI-Hybrid