About this role
Location - Remote from India
Shift - US Shift (Night Shift)
Employment Type - Full-Time
Job Summary - The primary objective is to engage prospects, understand their requirements, educate them about the product benefits, qualify leads, and schedule appointments for the sales team.
Key Responsibilities ● Make outbound calls to pre-qualified and interested US customers. ● Explain the features and benefits of the products. ● Build rapport with prospective customers and understand their needs. ● Qualify leads based on customer interest, property suitability, and budget. ● Schedule appointments for the sales consultants. ● Maintain accurate records of customer interactions in CRM. ● Follow up with leads and nurture them through the sales pipeline. ● Meet daily, weekly, and monthly calling targets. ● Coordinate with the sales team for lead handover and status updates.
Eligibility Criteria ● Any Graduate or Diploma holder. ● Excellent English communication skills (spoken and written). ● US accent preferred. ● Experience in US calling, telemarketing, lead generation, or appointment setting is an advantage. ● CRM knowledge preferred.
Required Skills ● Strong verbal communication and interpersonal skills. ● Customer-focused approach. ● Persuasive and confident speaking ability. ● Good listening and objection-handling skills. ● Ability to work in a target-driven environment. ● Time management and organizational skills.
Key Performance Indicators (KPIs) ● Calls made per day. ● Qualified leads generated. ● Appointments scheduled. ● Lead conversion ratio. ● CRM data accuracy. ● Customer engagement and follow-up effectiveness