About The Company
Bikham is a dynamic healthcare technology company with over 20 years of experience operating at the intersection of healthcare, technology, and automation. Headquartered in the United States and India, Bikham specializes in provider credentialing, insurance enrollments, and revenue cycle management services for healthcare organizations across the United States. The company is committed to innovation and excellence, leveraging cutting-edge AI-powered platforms to revolutionize healthcare administration. Its flagship product, Provider Passport, is designed to automate provider onboarding processes, significantly reducing timelines and enhancing operational efficiency for healthcare providers. Bikham’s mission is to streamline healthcare workflows, improve provider experience, and support healthcare organizations in delivering high-quality care through technological advancements.
About The Role
Bikham Healthcare is seeking an experienced and strategic HR leader to oversee and develop its global people operations. This is a pivotal role aimed at building a robust HR foundation that supports the company's growth trajectory across international markets, particularly in the US and India. The ideal candidate will be responsible for managing all facets of HR, including talent acquisition, employee relations, HR policies, compliance, performance management, and culture building. This role requires a hands-on leader with a strategic mindset who can design and implement scalable HR systems, ensure compliance with local labor laws, and foster a positive work environment. The successful candidate will work closely with the founders and leadership team to shape the company's HR strategy, promote organizational growth, and cultivate a high-performance, inclusive culture.
Qualifications
- A minimum of 6+ years of experience in Human Resources leadership roles, with a strong preference for candidates who have worked in US HR/recruitment processes and night shifts within the last two years.
- Proven experience managing HR operations in India, with exposure to US hiring practices and global workforce management.
- Demonstrated ability to oversee recruitment teams, develop HR policies, and implement HR systems that support organizational growth.
- Bachelor’s or Master’s degree in Human Resources, Business Administration, Psychology, or a related field. An MBA in HR or equivalent qualification is preferred.
- Strong understanding of Indian labor laws, US compliance standards, and global HR best practices.
- Excellent communication, conflict resolution, and leadership skills, with the ability to manage multiple stakeholders and foster a collaborative work environment.
Responsibilities
- Lead and manage the entire HR function, including talent acquisition, employee engagement, policies, compliance, and organizational development.
- Build and optimize HR systems and processes to support the company's growth and international operations.
- Act as a trusted advisor to the leadership team, providing strategic HR guidance aligned with business objectives.
- Oversee recruitment efforts, particularly for senior and specialized US-based roles, ensuring the attraction of high-quality talent.
- Develop, implement, and maintain HR policies, SOPs, employee handbooks, and compliance documentation in accordance with Indian labor laws and US standards.
- Serve as the primary point of contact for employee relations, addressing concerns, queries, and workplace issues professionally and empathetically.
- Foster a culture of transparency, trust, and open communication through engagement initiatives and programs.
- Coordinate performance management activities, including monthly check-ins, feedback collection, and performance reviews.
- Design and implement employee engagement initiatives to promote motivation, satisfaction, and retention.
- Ensure HR compliance and governance, maintaining structured records and supporting leadership in creating a compliant HR environment.
- Collaborate with cross-functional teams to support organizational change and development efforts.
Benefits
Bikham Healthcare offers a competitive compensation package along with comprehensive benefits to support employee well-being and professional growth. Employees will have the opportunity to work in a fully remote environment, providing flexibility and work-life balance. The company emphasizes a culture of innovation, ownership, and continuous learning, encouraging team members to take initiative and contribute meaningfully to organizational success. As part of the team, you will have access to leadership mentorship, opportunities for career advancement, and involvement in cutting-edge healthcare technology projects. Bikham also values diversity and inclusion, fostering an environment where all employees can thrive and develop their careers.
Equal Opportunity
Bikham Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. We believe that a diverse workforce enhances our ability to innovate and serve our clients effectively, and we are dedicated to providing equal employment opportunities to all qualified candidates.