HR Generalist

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care. We are currently seeking a proactive and people-focused Human Resources Generalist to support daily HR operations and help drive a positive employee experience across the organization. The HR Generalist will play a key role in supporting employee relations, recruitment coordination, onboarding, compliance, performance management, policy administration, and HR programs. This role requires strong organizational skills, professionalism, discretion, and the ability to build strong relationships with employees and leadership teams. Key Responsibilities Employee Relations & HR Support Serve as a point of contact for employee questions regarding HR policies, procedures, benefits, and workplace concerns Support managers with employee relations matters, performance conversations, and corrective action processes Assist in maintaining a positive and inclusive workplace culture Participate in employee engagement and retention initiatives HR Administration & Compliance Maintain employee files and HRIS records with a high level of accuracy and confidentiality Ensure compliance with employment standards, workplace policies, and applicable labor laws Support policy implementation and employee handbook updates Assist with audits, reporting, and HR documentation Performance Management & Employee Development Support performance review cycles and employee development initiatives Track employee training, certifications, and compliance requirements Assist leadership with succession planning and employee growth programs Payroll & Benefits Support Partner with payroll and benefits providers to support employee inquiries and changes Assist with benefits administration, leave tracking, and employee documentation Ensure accurate processing of HR-related payroll changes Qualifications Required Bachelor’s degree or diploma in Human Resources, Business Administration, or related field preferred 2–5 years of experience in an HR Generalist or Human Resources role Strong understanding of HR best practices and employment legislation Experience with HRIS systems and Microsoft Office Suite Excellent communication, interpersonal, and conflict-resolution skills Strong organizational skills with the ability to manage multiple priorities Ability to handle confidential information with professionalism and discretion Excellent communication skills in English (French language skills are an asset) Preferred Knowledge of US employment law and HR practices Background in fast-paced, high-growth environments CHRP, CHRL, or equivalent HR certification Bachelor's degree in Human Resources, Business Administration, or related field Experience supporting multi-location or international organizations Experience with change management and organizational transformation What We Offer Opportunity to build and shape the HR function at a growing organization Flexible hybrid work model (3 days in Montreal office, 2 days remote) Collaborative, innovative culture Competitive compensation and benefits package Employee perks at our MedSpa locations