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HMCG Operational Support Officer
Maritime and Coastguard AgencyPosted 1 weeks ago
About this role
Bangor (County Down)
Job Summary
Can you use the full Microsoft suite confidently for administrative purposes?
Do you have an excellent telephone manner and interpersonal skills?
Have you got previous administrative experience?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
Joining Our Department Comes With Many Benefits, Including:
Find out more about what it's like working at the MCA: Maritime and Coastguard Agency - Department for Transport Careers
Job Description
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
The roles purpose is to provide operational support functions as part of a dedicated team to HM Coastguard Operations and additional general site duties as required to support and assist HQ, Divisional, Area and on-call duty officers within Coastguard operations both locally and nationally.
Your Responsibilities Will Include, But Aren’t Limited To:
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
The roles purpose is to provide operational support functions as part of a dedicated team to HM Coastguard Operations and additional general site duties as required to support and assist HQ, Divisional, Area and on-call duty officers within Coastguard operations both locally and nationally.
Your Responsibilities Will Include, But Aren’t Limited To:
Person specification
Required Experience:
To be successful in this role you will need to have the following experience:
Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.
https://www.youtube.com/watch?v=gkR_okX2T1U
Working Hours, Office Attendance And Travel Requirements
Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.
Visa Sponsorship
Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Behaviours
We'll assess you against these behaviours during the selection process:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How To Apply:
As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.
The Selection Process For This Role Will Be:
Stage 1: Sift of CV and personal statement. Further details around what this will entail are listed on the application form.
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – You Will Be Asked To Provide a CV (unlimited Wordcount) And Personal Statement (750-word Count). Please Provide Evidence Of Your Experience Of The Following:
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
This interview will be conducted in person at MRCC Belfast. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
Feedback on your application can only be provided if you attend an interview or assessment.
We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.
Pre Employment Checks
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
All External Applicants And Current Employees Of Accredited Non-departmental Public Bodies (NDPBs) Will Be Required To Undergo a Social Media Check. A Social Media Check Is a Review Of Your Publicly Available Online Activity, Typically Across Platforms Like LinkedIn, Facebook, X (formerly Twitter), Instagram, And Others. The Purpose Is To Identify Any Public Posts Or Content That Could Raise Concerns For Employers, Such As:
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Document Accessibility
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
Job Summary
Can you use the full Microsoft suite confidently for administrative purposes?
Do you have an excellent telephone manner and interpersonal skills?
Have you got previous administrative experience?
If so, we’d love to hear from you!
The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.
Safer lives. Safer Ships. Cleaner Seas.
Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.
Joining Our Department Comes With Many Benefits, Including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.
Find out more about what it's like working at the MCA: Maritime and Coastguard Agency - Department for Transport Careers
Job Description
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
The roles purpose is to provide operational support functions as part of a dedicated team to HM Coastguard Operations and additional general site duties as required to support and assist HQ, Divisional, Area and on-call duty officers within Coastguard operations both locally and nationally.
Your Responsibilities Will Include, But Aren’t Limited To:
- Support of HM Coastguard management activities that include:
- National secretariat support of HQ management meetings - minute taking and Action/Decision log ownership.
- Assisting with the production of monthly and ad-hoc management information reports - POWERBI / ISAR / Monthly Management Information Reports/Presentations.
- Support for HM Coastguard work packages/projects as required.
- Point of contact and administrator for property management issues within Divisions, including Coastguard Operations Centres and Areas.
- Act as Fire Warden as required.
HM Coastguard (HMCG) is the operational arm of the Maritime and Coastguard Agency (MCA) with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management.
The roles purpose is to provide operational support functions as part of a dedicated team to HM Coastguard Operations and additional general site duties as required to support and assist HQ, Divisional, Area and on-call duty officers within Coastguard operations both locally and nationally.
Your Responsibilities Will Include, But Aren’t Limited To:
- Support of HM Coastguard management activities that include:
- National secretariat support of HQ management meetings - minute taking and Action/Decision log ownership.
- Assisting with the production of monthly and ad-hoc management information reports - POWERBI / ISAR / Monthly Management Information Reports/Presentations.
- Support for HM Coastguard work packages/projects as required.
- Point of contact and administrator for property management issues within Divisions, including Coastguard Operations Centres and Areas.
- Act as Fire Warden as required.
Person specification
Required Experience:
To be successful in this role you will need to have the following experience:
- Previous administrative experience.
- Be fully competent with using the full suite of Microsoft packages.
- Be competent in taking and producing minutes and administering action and decision logs.
- Excellent telephone manner and interpersonal skills.
Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.
https://www.youtube.com/watch?v=gkR_okX2T1U
Working Hours, Office Attendance And Travel Requirements
Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 35 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.
Visa Sponsorship
Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Changing and Improving
- Working Together
- Delivering at Pace
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
- DfT prioritises investing in our project delivery professionals, because successful projects begin with skilled people. We offer funding for industry recognised qualifications e.g. APM PMQ, PRINCE2, and MSP, alongside leadership programmes. You will have access to targeted technical training, support for project delivery accreditation, and potential funding toward Chartered Project Professional (ChPP). From day one, mentoring, coaching, and the Government Online Skills Tool (GOST) are available to support your learning and development throughout your career in DfT.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How To Apply:
As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.
The Selection Process For This Role Will Be:
Stage 1: Sift of CV and personal statement. Further details around what this will entail are listed on the application form.
Stage 2: Interview
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – You Will Be Asked To Provide a CV (unlimited Wordcount) And Personal Statement (750-word Count). Please Provide Evidence Of Your Experience Of The Following:
- Previous administrative experience.
- Competence with using the full suite of Microsoft packages
- Competence in taking and producing minutes and administering action and decision logs.
- Excellent telephone manner and interpersonal skills.
Stage 2: Interview
At interview stage, you will be assessed against the following Success Profile elements:
- Behaviours – (Managing a Quality Service, Changing and Improving, Working Together and Delivering at Pace)
- Experience – (Criteria Mentioned Above)
This interview will be conducted in person at MRCC Belfast. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
Feedback on your application can only be provided if you attend an interview or assessment.
We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.
Pre Employment Checks
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
All External Applicants And Current Employees Of Accredited Non-departmental Public Bodies (NDPBs) Will Be Required To Undergo a Social Media Check. A Social Media Check Is a Review Of Your Publicly Available Online Activity, Typically Across Platforms Like LinkedIn, Facebook, X (formerly Twitter), Instagram, And Others. The Purpose Is To Identify Any Public Posts Or Content That Could Raise Concerns For Employers, Such As:
- Hate speech or discriminatory behaviour
- Threats or acts of violence
- Illegal activity or substance misuse
- Sexually explicit material
- Extremist views or affiliations
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Document Accessibility
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
- Name : Dayle Jones
- Email : [email protected]
- Email : [email protected]
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here