Head of Technology Product

Posted Wednesday, June 10, 2026 at 4:00 AM Overview LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. Job Summary The Senior Director, Technology Product Portfolio is responsible for building and leading a modern product function that connects technology investment to measurable business outcomes. The Senior Director, Technology Product Portfolio leads the enterprise product portfolio by connecting business strategies to technology investment and product execution; ensure the company is building the right products and capabilities, sequencing work effectively, and measuring success through business outcomes, not just feature delivery. Essential Duties and Responsibilities Define product goals in terms of operational, customer, financial, and strategic impact, with clear measures of success. Establish a modern approach to product management suited to AI-enabled development, continuous learning, and rapid iteration. Oversee how resources are allocated across platforms, products, and strategic initiatives to maximize return and business impact. Set measurable success metrics tied to operational efficiency, customer value, revenue growth, risk reduction, or strategic advantage. Operate as both an enterprise leader and a hands-on problem solver, directly shaping select high-priority initiatives while building broader organizational capability. Develop trusted relationships with executives, business operators, and cross-functional leaders; translate ongoing dialogue into aligned priorities and decision clarity. Ensure initiatives across workflow tooling, logistics, reporting, and commercial or financial systems fit within an integrated roadmap and governance framework. Help product owners and cross-functional teams collaborate effectively across shared workflows, data, dependencies, and business goals. Convert ambiguous operational needs into clear problem statements, sequencing decisions, and outcome measures that teams can execute against. Provide concise visibility into priorities, progress, risks, and tradeoffs through simple, durable communication mechanisms. Raise the standard for product thinking, experimentation, organizational influence, and cross-functional collaboration across LabConnect. Provide clear updates to senior leadership on priorities, risks, dependencies, progress, and outcomes. Help modernize product practices, especially in environments where AI-enabled development, automation, and faster release cycles are changing expectations. Build, coach, and retain high-performing leaders; set clear expectations and accountability; develop succession plans and a strong bench for critical roles. Education and Experience 12–15+ years of experience in product, technology, or portfolio leadership Significant experience leading enterprise-wide product strategy Strong executive presence and stakeholder influence Experience with operating model design, governance, and prioritization Ability to balance strategy and execution Experience in complex, regulated, or operationally intensive industries can be especially important Demonstrated success scaling operations in fast-paced, high-growth and/or private equity-backed environments. Skills and Ability Demonstrated success leading product in environments where technology, operations, and business process are tightly interconnected. Experience establishing or evolving product operating models that improve prioritization, governance, decision quality, and cross-functional alignment. Strong executive presence and the ability to build credibility with senior leaders as well as frontline operators and functional partners. Excellent communication skills, including the ability to translate complexity into clear, concise messages tailored to technical, operational, and executive audiences. Sound judgment and high initiative in ambiguous environments, with the capacity to create structure, momentum, and alignment quickly. A modern view of product management, including an understanding of how AI-assisted development is changing planning, execution, testing, release management, and feedback loops. A track record of influencing outcomes through collaboration, credibility, and thoughtful organizational leadership rather than process alone. The ability to balance strategic leadership with selective hands-on engagement in high-priority initiatives. Supervisory Responsibilities: Director Physical Demands: While performing the duties of this job, the occupant is regularly required to: Prolonged periods of sitting at a desk and working on a computer. Prolonged use of computer and headphones for conference calls. Communicate effectively via phone, video, and email. Use hands and fingers to operate a computer and other office equipment. Insert any other physical requirements of the position. To enter multiple lines, press “Enter” to start a new bullet point. Travel Requirements: Minimal Join our team and discover how your work can impact patients' lives around the world! Some of the Perks our LabConnectors Love: Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility) Health Benefits beginning on date of hire PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community Short and Long-Term Disability, Life Insurance, and AD&D We celebrate our differences, which enriches our culture! In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always . We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/ If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email [email protected] or call +1 (423) 722-3155.