Head of Sales

## **💼 The Role** We’re seeking an experienced, hands-on **Head of Sales** to lead Bankjoy’s go-to-market execution and build a scalable, data-driven sales engine. This leader will manage our Account Executive and Sales Engineer, partner closely with Marketing and Partnerships, and work cross-functionally with Product and Implementation to ensure successful client acquisition and onboarding. This is a **player-coach role**: you’ll both close deals yourself and establish the structure, metrics, and team that will allow Bankjoy to achieve predictable revenue growth. ## **🧠 What You’ll Do** **Sales Leadership & Strategy** * Build and own Bankjoy’s end-to-end sales process, including pipeline management, qualification standards, forecasting, and closing discipline. * Create a repeatable, metrics-driven sales playbook that aligns with Bankjoy’s marketing funnel and product roadmap. * Partner with the CEO on strategic enterprise opportunities and fintech ecosystem partnerships. * Collaborate with the COO and Finance to set annual ARR targets, quotas, and compensation structures based on unit economics and ROI. **Execution & Team Management** * Lead and mentor a small team with a focus on skill development, accountability, and performance. * Personally drive high-value deals to closure, particularly with larger financial institutions and strategic prospects. * Build a high-quality pipeline in partnership with Marketing and Partnerships, ensuring strong conversion from MQL to SQL to closed-won. * Maintain CRM discipline and forecasting accuracy; hold team accountable to measurable KPIs. **Cross-Functional Collaboration** * Work closely with Product and Implementation to ensure alignment between sales commitments and delivery readiness. * Partner with Marketing to optimize messaging, campaigns, and events for lead quality and conversion. * Collaborate with Client Success to identify expansion opportunities and feedback loops to reduce churn. **Metrics & Reporting** * Deliver accurate weekly, monthly, and quarterly forecasts to executive leadership. * Track and report on KPIs including quota attainment, pipeline coverage, win rate, and sales cycle time. * Drive continuous improvement in sales efficiency and conversion rates. ## **🎯 What You Bring** * 8+ years of B2B SaaS sales experience, with at least 3+ years selling **fintech or banking technology** solutions to credit unions or community banks. * Proven track record of closing $500K+ enterprise deals and achieving quota targets in long-cycle, consultative sales environments. * Experience building sales processes, CRM infrastructure, and pipeline discipline in a startup or growth-stage company. * Strong analytical mindset; comfortable with data-driven forecasting and ROI-based decision-making. * Excellent communication, negotiation, and relationship-building skills with C-level executives. * Entrepreneurial, hands-on, and comfortable working in a fast-paced, high-accountability culture. We’re committed to keeping the process transparent and moving quickly, so feel free to ask questions along the way.