Head of Engineering - Operator Platform

Head of Engineering - Operator Platform We usually respond within three days As Head of Engineering – Operator Platform, you’ll shape and deliver the technology that powers how we operate, scale and continuously improve the tombola experience. This is a key leadership role at the heart of Platform Engineering, where you’ll define and drive a player-first technology strategy while enabling the teams behind the scenes to move faster, smarter and more effectively. Leading multiple engineering teams across back-end and front-end, you’ll own the architecture, design and development of our operator platform and the systems that support our player-facing products. Working closely with teams across the business, you’ll ensure our technology is scalable, reliable and built to deliver seamless, high-quality experiences for our players. What you'll lead and deliver Technical strategy Provide expert leadership across software design and development Champion modern technologies, best practices and coding standards Build and evolve a platform that supports long-term strategic goals Define and deliver a technical roadmap aligned to player experience Identify opportunities for innovation in how players interact with our products Share knowledge and insight to help stakeholders understand what’s possible Leadership Lead, coach and support a cross-functional team of engineers Create an inclusive, collaborative environment where people can thrive Support career growth and identify future leaders within the team Build and empower a high-performing Platform Engineering leadership group Cross-functional collaboration Work closely with Product, Design, Game Studio, Marketing and Customer Support Turn player insights, feedback and data into meaningful technical solutions Strategic planning Contribute to the wider technology vision and roadmap Translate business goals into clear, actionable engineering plans Ensure alignment with company strategy and long-term objectives Development and delivery Oversee the full development lifecycle, from idea through to deployment Ensure delivery is timely, scalable and meets high quality standards Work with senior leaders to create transparent, scalable ways of working Quality and innovation Set and maintain high engineering and quality standards Encourage experimentation and continuous improvement Enable data-driven decision-making through strong platform capabilities Project management Oversee delivery of engineering projects within timelines and budgets Balance new feature development with maintenance and technical debt Collaborate with product and technology leaders on prioritisation Technical expertise Stay current with industry trends and emerging technologies Use knowledge to guide technical direction and decision-making Stakeholder communication Communicate clearly with both technical and non-technical audiences Build strong relationships across teams and with external partners Budget management Own and manage departmental budgets, including people, hosting and tooling Work with senior leadership to plan and forecast effectively What we're looking for Experience leading large, multi-layered engineering teams Proven experience managing budgets Experience setting and tracking objectives using OKRs Background in customer-facing technology environments Strong knowledge of front-end technologies such as Vue and React Experience working in experimentation-led or UX-focused organisations Experience leading multi-disciplinary delivery teams or functions Understanding of platform engineering and development operations Familiarity with technologies such as C#, Node, Docker, SQL Server and AWS Desirable: Experience within the iGaming sector or similar regulated industries Department Technology Role Platform Locations Sunderland, UK Remote status Hybrid