Head of Employee Experience

GR8 _TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us. Why this role exists: This role exists to build and scale a seamless, efficient, and human-centered office environment across locations. You’ll help us create a workspace where teams can do their best work — by owning office operations, enabling hybrid work, and ensuring our infrastructure, vendors, and internal services run smoothly at scale. What you’ll drive: Strategy & outcomes Define and evolve a company-wide workplace strategy across multiple offices and hybrid setup. Align workplace operations with business goals, growth plans, and expansion strategy. Own budget planning, forecasting, and cost optimization across all locations. Establish and track KPIs for operational excellence and employee experience. Design scalable standards, policies, and systems for all current and future offices. Delivery & execution Own end-to-end office operations across multiple locations. Lead office launches in new locations, from vendor sourcing and negotiations to setup and go-live. Ensure reliable, high-quality day-to-day operations across all workplaces. Manage vendors, contracts, procurement, and service delivery at scale. Oversee travel operations and company-wide mobility support. Build and continuously improve administrative processes, tools, and systems. Stakeholder & cross-team collaboration Partner closely with HR, IT, Security, and Finance to ensure aligned workplace operations. Act as the company-wide owner of workplace-related topics. Support leadership with insights, reporting, and recommendations. Ensure clear, consistent communication across offices and locations. People & leadership Build, lead, and scale a distributed office/admin team across locations. Define team structure, roles, and ways of working. Set goals, track performance, and drive accountability. Foster a culture of ownership, operational excellence, and continuous improvement. Support growth and development of team members. Discovery & decisions Analyze office usage, employee needs, and workplace data to inform decisions. Evaluate and implement tools and systems (desk booking, attendance, travel, etc.). Identify gaps, inefficiencies, and opportunities for standardization and scaling. Make data-informed decisions on locations, vendors, and operational models. What makes you a GR8 fit: Must-have 5+ years in Office Administration / Operations, including leadership experience. Proven experience managing office operations at scale (multi-location is a plus). Strong vendor management and contract negotiation skills. Experience with budgeting, forecasting, and cost control. Ability to work cross-functionally and influence stakeholders. Strong organizational skills and ability to handle competing priorities. Fluent English (for cross-team communication). Nice-to-have Experience in tech/product companies. Familiarity with workplace tools (desk booking, attendance, travel systems). Experience building or scaling hybrid work environments. Background in compliance, policies, or workplace standards. Why you’ll love working here: Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages. Work-life & support Paid maternity/paternity leave + monthly childcare allowance. 20+ vacation days, unlimited sick leave, emergency time off. Remote-first + tech support + coworking compensation. Team events (online/offline/offsite). Learning culture with internal courses + growth programs. Our culture & core values: GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. FUELLED BY TRUST : we’re open, honest, and have each other’s backs. OWN YOUR GAME : we take initiative and own what we do. ACCELER8 : we move fast, focus smart, and keep it simple. CHALLENGE ACCEPTED : we grow through challenges and stay curious. BULLETPROOF : we’re resilient, ready, and always have a plan.