Global Resource & Capacity Lead

Global Resource & Capacity Lead About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . The Role The Global Resource & Capacity Lead ensures that our global talent capacity is deployed as a strategic asset across our dual-speed squad-based operating model. This is not a traffic management role; it is a strategic workforce planning function. This role is responsible for building and managing the systems that forecast utilisation, balance resourcing, and prevent team burnout. This is a critical operational role that ensures we can deliver sustainably and profitably, linking all departments and requiring strong, trusted relationships at every level. Responsibilities Develop and manage advanced capacity models to provide accurate, long-term utilisation forecasting and resource planning across all teams and markets, predicting pinch points and informing hiring decisions. Define and manage the strategic balance between fixed and flexible resourcing (freelance) to optimise for both efficiency and specialist capability. Lead regular resource meetings with department heads, using data to identify clashes and solve resource problems proactively. Implement and govern strategies for burnout prevention and proactive surge planning to manage periods of high demand without compromising wellbeing or quality. Own the resource management platform and processes, championing and policing its use to ensure utilisation and timesheets are accurately recorded, providing a clear view of capacity and profitability. Manage all aspects of freelancers, from identifying and booking talent to ensuring appropriate sign-off, managing onboarding, and tracking spend against budget. Work closely with finance to ensure appropriate and effective use of the budget. Key Skills Workforce Planning. Proven experience in a workforce planning or resourcing leadership role within a complex, fast-paced global organisation. Analytical & Commercial Judgement. Strong analytical skills combined with sharp commercial judgement to manage capacity, forecast utilisation, and make data-driven resourcing decisions. Strategic Resourcing. Ability to balance fixed vs. flexible resourcing models to prevent burnout and plan effectively for surge capacity requirements. Relationship Building. Excellent communication and negotiation skills with the ability to build strong, trusting relationships and influence people at all levels of the organisation. Innovation & AI Fluency. Expertise in using data and AI-powered tools, such as WPP Open, for predictive capacity modelling, utilisation forecasting, and optimising resource deployment across a dual-speed operating model. T&P, part of WPP, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Department Project Management Locations London Remote status Hybrid Employment type Full-time About T&P Who are we? T&P, part of WPP, is one of the world’s leading full service creative and media agencies, connecting talent and tech to drive growth for brands. Formed by the integration of The&Partnership and mSix&Partners, it brings together content and distribution into a single, holistic end-to-end marketing solution. Backed by WPP and WPP Media and combined with the agility of an entrepreneurial Partner-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollars in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP’s proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients. We believe in The Power of &, connecting talent & tech to fuel brand growth. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI. Ultimately of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers. That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visitWPP.com . T&P, part of WPP, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.