General Manager - Salesforce (Remote)

Who We Are At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart? As we expand into India, we’re committed to building a strong, high-performing team and investing in local talent. We embrace a remote-first culture that enables you to thrive in your role—no relocation required—while staying deeply connected to a global team. The Role The General Manager – India will lead and scale the India operations for a high-growth Salesforce consulting and implementation business. This role is responsible for driving revenue growth, ensuring delivery excellence, building high-performing teams, and strengthening the company’s presence as a trusted Salesforce partner in the region and globally. This leader will operate at the intersection of sales, delivery, and operations, ensuring alignment between client acquisition, project execution, and long-term customer success. This role will report to the EVP of Professional Services. What You’ll Be Doing 1. Business & Revenue Growth - Drive new business development in partnership with global sales teams - Expand existing client accounts through upsell and cross-sell strategies - Build strategic relationships with enterprise clients and key stakeholders 2. Salesforce Practice Leadership - Lead and scale Salesforce consulting capabilities across clouds (Sales, Service, Marketing, Experience, etc.) - Ensure high-quality solutioning aligned with Salesforce best practices and certifications - Partner with global leadership to define GTM strategies and offerings 3. Delivery Excellence & Operations - Oversee end-to-end delivery of Salesforce implementation projects - Ensure projects are delivered on time, within scope, and on budget - Establish delivery governance, quality assurance, and risk management frameworks - Drive utilization, forecasting, and operational efficiency 4. Talent & Organizational Leadership - Build, lead, and retain a high-performing team of consultants, quality assurance consultants, developers, and solution architects, etc. - Develop hiring strategies to scale capabilities in India - Foster a culture of accountability, innovation, and continuous learning 5. Client Success & Stakeholder Management (60% Billable Util Goal) - Act as a Senior Consultant delivering billable work for key client engagements - Ensure high customer satisfaction (CSAT) and long-term partnership growth - Resolve escalations and manage complex stakeholder environments What You Bring -10+ years of experience in consulting, with strong exposure to Salesforce ecosystem - Deep expertise in Salesforce implementation methodologies and delivery models - Experience working in global delivery models (onshore/offshore) - Strong executive presence with the ability to influence C-level stakeholders Why You’ll Love Working Here We take care of our people. Our benefits are designed to help you live well—inside and outside of work: Work from anywhere in India – your home, your space, your schedule Grow with us – continuous learning, mentorship, and challenging projects Global collaboration – be part of a diverse team that values your perspective Connected culture – Slack, virtual events, and real relationships (not just tasks) Flexible hours that respect work-life balance and your time zone Let’s Make an Impact Together If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. Ready to grow with us? Apply now. Let’s build something great together.