FBS Director of Business Transformation (Insurance)

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

Responsibilities:

• Acts as connector between business and IT - Builds and maintains collaborative relationships with key project stakeholders.
• Leading all stakeholders, including risk, compliance, HR, claims, operations, and other lines of business to promote value streams and break down silos to ensure the right business outcomes.
• Structuring problem statement and proposed solution
• Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
• Leads users in building a business case including cost, benefit analysis, risk assessment
• Understands customers’ objectives, processes, and products in order to make educated recommendations and anticipates trends.
• Communicates to project stakeholders how functional design may impact downstream data sources as well as change management efforts and challenges leaders across business units in their assumptions about processes and scope to secure desired outcome
• Oversees and leads business requirement gathering and analysis through business modeling and coordinates across business leaders to create executive presentations to secure steer, approval, and awareness.
• Leads the strategic narrative of the initiative and scope throughout the lifetime of the project.
• Identifies interconnectivity between projects and their inputs and manages the stakeholders to optimize outputs.
• Performs quality review checks on project deliverables.
• Leads the business requirements and the Strategy Execution Team (SET) best practices syndication across the organization.

• Master´s degree preferred.
• •At least 7 years in a similar position within the insurance industry
• Experience in Insurance - Extensive exposure to the Policy Systems, processes and procedures. (Required)
• Experience in Claims (PLUS)
• Project Management Professional (PMP) (PLUS)
• SAFE/Agile Certification preferred. (PLUS)
• Previous experience as a Senior Business Analyst / Leader in Insurance process (PLUS)

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally reknowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/