Executive Vice President, Program Delivery

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary EVP of Program Delivery owns the enterprise delivery system –– ensuring Nava can reliably, predictably, and profitably deliver on all client commitments . The EVP of Program Delivery forms and maintains dynamic, trusted relationships with clients, potential clients, teaming partners, strategic hires, and with internal team members at Nava. This executive leader operates within a matrixed organization, where delivery outcomes depend on tight coordination across: Program Delivery and portfolios Product, engineering, and design (practices) Delivery Operations Finance, People Ops, and Business Development The EVP, Program Delivery is co-equal to Nava's EVP, Growth. Growth creates demand and Delivery fulfills and sustains it –– both are required for durable performance. Rather than relying on direct authority alone, the EVP succeeds by: Establishing clear operating models and decision rights Aligning multiple functions around shared outcomes Building systems that reduce friction across organizational boundaries This role oversees a multi-layered Program Delivery organization (80+ people) and is responsible for ensuring consistent, high-quality execution across complex, mission-critical engagements . In parallel, the EVP designs and operates a unified, Model Context Protocol (MCP)-native delivery system – a real-time, intelligent layer that integrates program execution, financial performance, staffing, and risk into a single system. Success in this role requires improving both delivery outcomes and the system through which delivery happens . What you'll do Client impact and growth Serve as executive sponsor on key programs and accounts Build trusted relationships with senior government stakeholders Lead high-stakes communications, escalations, and recovery efforts Drive organic growth, recompete success, and pre-RFP positioning Translate delivery insights into future opportunity shaping Leadership and organizational health Lead and develop a high-performing organization of delivery leaders Establish clear accountability and role clarity across leadership layers Build a strong leadership bench and succession pipeline Drive a culture of ownership, transparency, and continuous improvement Predictable delivery Own portfolio performance across cost, schedule, scope, and quality Ensure consistent, real-time visibility into program health Lead intervention and recovery efforts for at-risk programs Establish consistent delivery practices across programs without over-bureaucratizing teams MCP-native delivery system (governance + operations unified) Reduce operational burden on delivery leaders and increase organizational leverage Design and operate a unified delivery system Replace manual reporting and coordination with system-driven workflows and automation Integrate program, financial, staffing, and risk data into a shared context layer Integrate program, financial, staffing, and risk data into a shared context layer Establish system-driven governance, where: Program health, risks, and financials are visible in real time Escalations are exception-based and timely Eliminate redundant reporting, tooling, and coordination layers Define and enforce minimum operating Standards (MOS) through systems rather than manual process Ensure the system supports both: Consistent standards where needed Flexibility and team-level autonomy Partner with platform, data, and AI teams to: Enable automated reporting and insights Introduce predictive risk signals Support agent-assisted workflows Risk management and governance Establish continuous, system-driven governance with exception-based escalation Ensure audit readiness and compliance with government contracting requirements Build proactive risk identification and mitigation practices across the portfolio Lead executive-level governance and risk reviews Financial performance and discipline Own revenue predictability, margin performance, and portfolio health Ensure accurate forecasting and strong EAC discipline across programs Partner with Finance to improve financial transparency and decision-making Drive accountability for financial outcomes at the program and portfolio level Required skills 10+ years leading delivery in government contracting or similarly regulated environments Proven experience overseeing large, complex program portfolios Experience leading leaders in scaled organizations (multi-layered delivery teams) Deep expertise in program, portfolio, and delivery management Strong financial acumen, including forecasting and EAC management Desired skills Experience in digital services, software delivery, or modernization programs Experience improving operational maturity in scaling organizations Familiarity with AI-enabled or data-driven delivery models. Model context protocol is emerging. A working knowledge of MCP and how it can serve the position is preferred Experience working across federal, state, and/or local government programs Compensation $225,000 — $255,000 USD Other requirements All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with Nava Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest 401(k) match — Nava matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided via Staples for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded when you refer great people who join the Nava team Commuter benefits — pre-tax commuter programs to support in-office travel when applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. 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