ERP Junior Analyst x 2

KEY RESPONSIBILITIES - Assist in the analysis, design, and support of D365FO modules related to Finance and Supply Chain under the guidance of senior staff. - Work within cross-functional teams to help gather business requirements, aiding in the translation into functional specifications, and support the configuration of the system. - Participate in testing of system changes and enhancements to ensure they meet accuracy, reliability, and performance standards. - Support the provision of subject matter expertise, adhering to guidance and best practices to enhance efficiency and compliance with industry standards. - Contribute to collaboration efforts with developers, solution architects, and project managers to support successful project delivery and alignment with business objectives. - Assist in troubleshooting and addressing issues, providing support to end-users from different countries. - Help maintain a comprehensive documentation set for application design and flow, business processes, functional design, and system testing, including monitoring and tracking issue resolutions. - Keep informed of industry trends, Microsoft updates, and best practices in D365FO functionalities, and assist in making recommendations for system improvements. - Support user training sessions, workshops, and documentation efforts to ensure end-users are proficient in utilizing the ERP system for financial and POS activities. - Participate in the evaluation of third-party integrations and extensions to improve the D365FO system functionality. - Receive mentorship from senior ERP lead and contribute to team efforts, aiming for professional growth and development. EDUCATION/QUALIFICATION/EXPERIENCE - Diploma in Information Technology, Computer Science, or a related field. - Certifications in Microsoft Dynamics 365 (Finance and Operations) are beneficial. - Familiarity with the Food & Beverage or Retail Sector is advantageous. - Basic understanding of D365FO modules. - Demonstrated ability to work in teams and assist in translating business requirements into technical solutions. - Experience with data migration, conducting UAT, and user training is preferable. KNOWLEDGE, SKILLS & ABILITIES REQUIRED - Foundational knowledge of Microsoft Dynamics 365 Finance and Operations (D365FO) ERP products, with a focus on Finance or Supply Chain. - Analytical and problem-solving skills, with a basic ability to address technical issues. - Effective communication skills to liaise with both technical and non-technical stakeholders. - Understanding of financial accounting principles, regulations, and compliance requirements. - Ability to assist in comprehensive system testing, quality assurance, data migration, UAT, and training activities. - Openness to learning about third-party integrations and extensions relevant to finance and POS operations. - Adaptability to work in a dynamic and changing environment. OTHERS - Fluent in English with good interpersonal skills, both verbal and written. - Detail-oriented and capable of working effectively in a team across diverse cultures and locations. - Flexible and able to manage multiple tasks in a fast-paced environment. - Willingness to travel to other countries as needed