We are seeking a skilled
Epic Community Connect Analyst
with a strong background in
EpicCare Ambulatory build, implementation, and support
. The ideal candidate will have a blend of
technical Epic skills and clinical workflow understanding
, with a proactive approach and strong customer service mindset.
Key Responsibilities:
Build, configure, and maintain
EpicCare Ambulatory
within the
Epic Community Connect
environment.
Collaborate with clinical and IT teams to support the
implementation and optimization
of Epic applications.
Develop and support
reports, dashboards, and SlicerDicer tools
to meet clinical and operational needs.
Assess and manage
user security roles and permissions
based on clinical workflows.
Utilize
ServiceNow
for issue tracking, incident management, and change control.
Provide
end-user support
, training, and troubleshooting as needed.
Independently manage tasks and take initiative in identifying and solving system-related issues.
Must-Have Skills:
2+ years of
Epic Community Connect – EpicCare Ambulatory build experience
2+ years of
Epic implementation and support
experience
Knowledge of
Reporting Workbench, SlicerDicer, Dashboards
Understanding of
security assessment and end-user role design
Experience with
ServiceNow
Strong
customer service skills
and ability to work independently
Required Certifications:
EpicCare Ambulatory
Analysis of Clinical Tools and Reporting Badge
Healthy Planet & Registries
Regulatory Reporting (MIPS) Badges
Preferred Qualifications:
Clinical background such as
Medical Assistant (MA), Registered Nurse (RN), or Licensed Practical Nurse (LPN)
Experience working directly in
clinical environments
and understanding of day-to-day workflows
Strong communication and cross-functional collaboration skills
This is a remote position.
Empowering the Future of Healthcare
The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience.
ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.