Enrollment Advisor, Middle & High School (Remote - CO and UT Based Only)

About Williamsburg Learning At Williamsburg Learning (WL), we aim to prepare promising students for meaningful lives as principled leaders. We partner with schools like Williamsburg Academy, Leadership Academy of Utah, and Williamsburg Academy of Colorado to deliver transformational learning experiences that spark curiosity, growth, and purpose. We live by our values—Growth, Right Action, and a Culture of Belonging. We believe work should be meaningful and fun. Our team is authentic, connected, and committed to doing the right thing for each other and the students we serve. To support our people, WL offers 100% paid health premiums for full-time employees (75% for families), a 100% 401(k) match up to 4%, PTO, plus many more perks! If our mission and culture resonate with you, we would love to have you on our team! Position Summary: The Enrollment Advisor is a vital member of the Admissions Department and often the first point of contact for prospective families at the Williamsburg Family of Schools. Successful Enrollment Advisors use strong communication, relationship-building, organizational, and consultative sales skills to guide families through the enrollment process, help determine program fit, support enrollment goals, and create a positive start to the school year. Essential Duties 1) Enrollment Consultations & Family Guidance Conduct personalized enrollment consultations with prospective families to understand educational goals, answer questions, and guide families through enrollment options Clearly communicate Williamsburg Learning programs, curriculum pathways, and enrollment opportunities in a supportive and consultative manner Build trust-based relationships with families while helping them determine program fit and make informed enrollment decisions Address questions, concerns, and objections with confidence, professionalism, and empathy 2) Enrollment Pipeline Management & Performance Tracking Manage prospective family pipelines through proactive follow-up, task management, and timely communication Support families through application submission, registration, onboarding preparation, and next steps leading into the school year Maintain consistent communication with prospective and newly enrolled families to support enrollment goals and conversion outcomes Track enrollment activity, follow-up progress, conversion outcomes, and performance metrics to ensure families successfully move through the enrollment process 3) CRM Documentation & Enrollment Systems Management Maintain accurate and organized records of family interactions, follow-ups, and enrollment progress within HubSpot and related systems Utilize HubSpot, Asana, spreadsheets, and additional internal systems to support enrollment operations and team collaboration Manage assigned tasks, consultation schedules, and enrollment tracking with strong attention to detail and organization Ensure timely and accurate documentation to support reporting, forecasting, and team alignment 4) Program Knowledge & Enrollment Support Maintain strong knowledge of Williamsburg Learning programs, curriculum offerings, policies, enrollment pathways, and school partnerships Provide families with accurate guidance regarding enrollment options, course selection, and onboarding preparation Stay informed on program updates, enrollment processes, and internal resources to ensure a consistent family experience Utilize team knowledge bases and training resources to remain aligned with current procedures and expectations 5) Team Collaboration, Feedback & Continuous Improvement Collaborate with team members to share family feedback, enrollment insights, and process improvement ideas Contribute to team documentation, knowledge base updates, and ongoing training resources Support outreach initiatives and cross-functional projects that enhance the family enrollment experience Remain adaptable and solutions-oriented in a growing and evolving enrollment environment Non-Essential Duties Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications 2+ years of experience in sales, admissions, enrollment, or customer-facing support roles Strong oral and written communication skills Experience managing pipelines and follow-up communication using CRM systems such as HubSpot, Google Sheets, Asana, and similar collaboration tools Ability to work independently, stay organized, and manage a consultation schedule Associate degree or higher Working Conditions Full-time remote position, 40 hours per week Scheduled shifts are typically 9:00 AM–5:00 PM or 10:00 AM–6:00 PM based on enrollment support needs Additional scheduling flexibility may occasionally be needed during peak enrollment seasons Participation in virtual meetings, trainings, and collaborative team sessions Benefits After meeting the eligibility requirements, benefits are available, including Health, 401(k) Retirement, Paid Holidays, and Paid Time Off. Salary Range $$58,656 Annual Salary Williamsburg Learning is an Equal Opportunity Employer