Engagement Manager

Are you excited by the prospect of creatively solving problems and delivering exceptional customer service? Would the opportunity to become a trusted advisor to Fortune 100 financial institutions excite you? Join our prestigious FinServ Services team We help to accelerate and protect the digital experiences of major financial institutions, providing advisory and leadership. As the Financial Services team, we build loyalty and growth through relationships and understanding of customer's needs. Partner with the best You will maximize our customers value in Akamai with program management, strategic thinking, technical acumen, pre-sales and leadership. You will move our customers key initiatives from concept to implementation, solving problems and delivering exceptional satisfaction. As an Engagement Manager, you will be responsible for: Owning program management and playing a trusted advisor that customers get the most value out of solutions Being an expert and technical advisor to architect and manage the web performance and security solutions Defining an account strategy, establishing key relationships, and building and maintaining a project pipeline Leading a cross functional team and developing a culture of excellence to empower and encourage team synergy Partnering with sales and pre-sales to help expand the use of services and solutions Do what you love To be successful in this role you will: Have 5 years of relevant experience and a Bachelor's Degree in Computer Science, MIS, Engineering, or its equivalent Demonstrate experience in a customer-facing role and an understanding of the consulting process to ensure customer success Have experience managing and delivering large technical customer projects successfully Have experience in web development and security technologies, methodologies and languages Have excellent communication and presentation skills and articulate technical information in an easy to understand manner Be a team player with an ability to work independently and as a part of a remote team Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details. Compensation Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $100,700 - $181,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.