EDD Specialist

Hi! We're Mercuryo , and we're on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We believe everyone deserves seamless access to Web3 and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem. Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-Ramp & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including Visa, Mastercard, MetaMask, Trust Wallet, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, Consensys, and BNB Chain. Why Mercuryo? Industry Impact Join us at a pivotal moment where AI, blockchain, and payments are converging. You'll help shape how the next generation of financial infrastructure reaches millions of users. Innovative Environment Collaborate with more than 300 talented professionals from diverse backgrounds including banking, SaaS, and Web3, all united in delivering outstanding user experiences at the intersection of AI and decentralized finance. AI-First Culture We actively integrate AI across the company, from operations and analytics to marketing and product workflows. It helps teams move faster, improve productivity, and focus on high-impact work - while maintaining human oversight and accountability at every step. We see AI as a core part of how our teams innovate, collaborate, and scale. Growth and Learning Our expanding network of 200+ B2B partnerships, a user base of over 7 million, and our push into emerging categories like AI-powered products mean there's always room to grow your skills, tackle new challenges, and push boundaries. Flexible Culture We're remote-first, celebrating diversity across 30 countries. At Mercuryo, you'll be empowered to take ownership of your work, spark creativity, and shape how we move forward together. About the Role: We are looking for an EDD Specialist to join our Operations Team . This role offers unparalleled access to the heart of the crypto and fintech industries. You will be responsible for conducting Enhanced Due Diligence (EDD) on high-risk clients, investigating potential red flags, and ensuring that Mercuryo remains compliant with global regulatory requirements. You will collaborate closely with Compliance, FinCrime, and Operational teams to refine policies, enhance risk assessment methodologies, and contribute to the continuous improvement of our internal frameworks. If you want to impact Mercuryo's growth and the wider crypto ecosystem while staying at the forefront of regulatory trends and innovations, this is your chance! Your Role: Perform in-depth EDD reviews on high-risk clients and accounts, verifying sources of funds/wealth, customer activities, and risk factors. Conduct blockchain investigations using tools such as Chainalysis, Elliptic, and Crystal Blockchain to assess transaction flows, identify exposure to high-risk entities, and support EDD decisions. Perform end-to-end case reviews within the Transaction Monitoring function, including escalation to full EDD where risk indicators are identified, ensuring alignment with AML/CTF requirements and internal procedures. Investigate potential red flags identified during onboarding, ongoing monitoring, or escalated alerts. Analyse customer profiles during onboarding and throughout the customer lifecycle, assigning appropriate risk profiles based on Mercuryo’s internal Risk Assessment Methodology. Prepare comprehensive investigative reports for internal stakeholders, regulatory authorities, and auditors. Escalate cases for Suspicious Activity Reports (SARs) or equivalent filings, ensuring compliance with applicable jurisdictional requirements. Collaborate with Compliance, FinCrime, and Operational teams to enhance internal controls and policies. Support the development and refinement of EDD and AML/CTF frameworks tailored to the regulatory landscapes impacting Mercuryo. Stay informed about global regulatory changes, particularly in cryptocurrency regulations. Use advanced tools and platforms to identify and investigate suspicious activities. Maintain accurate and up-to-date records of investigations and findings. What We're Looking For: Bachelor’s degree in Finance, Business, Law, or a related field. CAMS, ICA, or equivalent AML certification is highly preferred. 3-5 years of experience in an EDD role, preferably within the fintech sector. Hands-on experience with crypto transaction monitoring and blockchain analytics tools such as Chainalysis, Elliptic, or Crystal Blockchain. Ability to review user profiles, identify on-chain risk exposures (e.g. sanctions, scams, darknet, mixers), and independently prepare a full Enhanced Due Diligence (EDD) assessment. Strong analytical and problem-solving abilities. Excellent communication and report-writing skills. Discretion in handling sensitive information. Familiarity with global regulatory frameworks such as FATF, FinCEN, and FCA. Proficiency in OSINT research tools and methodologies. What We Offer: Competitive market rate salary and performance-based incentives. 22 days annual leave with an additional 6 company days, plus bank holidays. Comprehensive health insurance plans. Maternity & Paternity leave support. Extensive benefits program. Flexible work schedule and remote work options. Modern offices and co-working spaces across 6 countries. Working equipment. Professional development and training opportunities. Opportunity to shape the initiatives you’re working on. Diverse and friendly team. We are open-minded to new ideas. Join Us! If you're driven to be a part of the Web3 forefront and are keen to leave your mark on this rapidly evolving field, Mercuryo is an excellent choice. Discover our open positions and see how you can contribute to shaping the future! Mercuryo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. Mercuryo is also committed to providing reasonable accommodations during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team.