Ecommerce Lead

Ecommerce Lead About Oh Polly Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level. The Role We are looking for a commercially driven Ecommerce Lead to oversee the day-to-day trading and performance of the Oh Polly websites globally. This role will lead onsite trading activity, campaign execution, customer journey optimisation and ecommerce performance across both brands. You will work closely with Marketing, Buying, Merchandising, CRM, Creative and Tech teams to drive revenue growth and deliver a best-in-class online experience. The ideal candidate will have strong ecommerce trading experience, excellent commercial awareness and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Ecommerce Trading & Performance Lead the daily trading and optimisation of the Oh Polly and Bo+Tee websites. Own homepage strategy, category merchandising and onsite customer journey. Monitor sales performance, conversion and trading KPIs. Identify opportunities to improve revenue, AOV and customer experience. Manage promotional activity and ensure campaigns are executed accurately. Oversee onsite merchandising, search and navigation strategy. Campaigns & Launches Lead the execution of major campaigns, launches and promotional events. Coordinate launch plans across Ecommerce, Marketing, CRM, Creative and Buying teams. Ensure all onsite assets, products and links are delivered accurately and on time. Support testing and optimisation initiatives to improve performance. Team Management Support and guide Ecommerce Executives and Assistants. Help prioritise workload and ensure trading tasks are delivered efficiently. Encourage high standards across ecommerce operations and execution. Reporting & Insights Analyse website performance and customer behaviour. Produce regular trading reports with clear commercial insights. Use data to identify trends, risks and growth opportunities. Share performance updates and recommendations with senior stakeholders. Ecommerce Operations Support website issue management and liaise with Tech teams where needed. Ensure all onsite content is accurate, customer-focused and commercially effective. Maintain strong attention to detail across all ecommerce activity. Skills & Requirements Previous experience in an Ecommerce Lead, Ecommerce Executive or Digital Trading role. Strong ecommerce trading and merchandising experience. Excellent commercial awareness and analytical skills. Experience working within fashion, retail or fast-paced ecommerce preferred. Strong organisational and project management skills. Ability to manage multiple priorities and deadlines. Confident stakeholder management and communication skills. Experience using ecommerce platforms, CMS systems and analytics tools. Passion for ecommerce, digital retail and customer experience. Experience using Shopify platform Knowledge of Search, Merchandising and Recommendation tools. Experience managing or mentoring junior team members. Understanding of CRO and onsite optimisation principles. Experience working across international ecommerce markets. What's on offer? Salary: £39,000-£42,000 50% discount on all Oh Polly and Bo+Tee products An extra day off for your birthday Corporate gym membership (subject to tax) Learning and development opportunities Company pension Company social events This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Department Ecommerce & Trade Locations Wirral Remote status Hybrid Wirral Some of Our Perks & Benefits Competitive Salary We review our salaries regularly Enhanced Holiday Entitlement You deserve a break after all your hard work Your Birthday Off To celebrate being you 50% Discount on Company Products By far our most popular benefit Flexible Working Options We want to make it work for you Enhanced Company Pension Your future is important Corporate Gym Membership Helping to keep you healthy in body and mind Enhanced Maternity/Paternity Leave Extra help for your most precious time Personal Development Plan We prioritise developing our people Cycle to Work Scheme Its good for you and your environment Company Sick Pay To help when you are not 100% Bright Modern Open Plan Offices They really are lovely places to work Employee Assistance Programme Supporting physical and mental health Employee Rewards Platform To say thank you and give recognition Workplace, Culture & Diversity Our culture is diverse, creative and collaborative. Our teams are committed, ambitious and hard working. We offer an environment to flourish, develop and take your career to the next level. All of our clothes are designed in the U.K and we are passionate about nurturing fresh and upcoming talent within the fashion industry – whether this is through working with the latest bloggers or spotting the next marketing guru in the making! We work with hundreds of women across the world, with 70% of global senior management positions in the UK and LA being held by women – a striking contrast to the majority of fashion brands globally. Furthermore, there is no gender pay gap among workers in the same roles, regardless of where they are based around the world. We are currently experiencing phenomenal growth and there are many opportunities to join our fun and dynamic teams across the globe. Click on our current vacancies or contact our recruitment team, they would love to hear from you!