Ecommerce Executive

Ecommerce Executive About Oh Polly Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level. The Role We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands. The ideal candidate is analytical, proactive and passionate about ecommerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance. Key Responsibilities Ecommerce Trading & Site Management Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories. Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches. Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised. Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements. Conduct regular site audits to ensure a seamless customer experience across desktop and mobile. Manage onsite search, navigation and merchandising to maximise product visibility and sales performance. Campaign & Launch Execution Support the execution of key brand campaigns, product drops and promotional events. Coordinate launch schedules with Buying, Creative, Marketing and CRM teams. Ensure all assets, copy and links are accurate and delivered on time. Assist with A/B testing and optimisation initiatives. Reporting & Analysis Monitor daily trading performance, KPIs and website analytics. Produce regular ecommerce performance reports with actionable insights. Analyse customer behaviour, product performance and conversion metrics. Identify opportunities to improve revenue, conversion, AOV and customer experience. Cross-Functional Collaboration Work closely with Marketing, CRM, Paid Media, Buying, Merchandising, Creative and Tech teams. Support the delivery of integrated campaigns across all customer touchpoints. Communicate trading priorities and performance updates to internal stakeholders. Ecommerce Operations Assist with troubleshooting website issues and escalating bugs where required. Support product upload processes and catalogue management. Ensure all onsite content is aligned with brand guidelines and commercial objectives. Maintain high standards of accuracy across all ecommerce activity. Skills & Requirements Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role. Experience working within fashion, retail or a fast-paced ecommerce business preferred. Strong commercial awareness and analytical mindset. Excellent organisational skills and attention to detail. Confident using ecommerce platforms, CMS systems and analytics tools. Strong communication and stakeholder management skills. Ability to manage multiple projects and deadlines simultaneously. Proactive, adaptable and solutions-focused approach. Passion for fashion, ecommerce and digital customer experience. Experience using Shopify platform Knowledge of Search, Merchandising and Recommendation tools. Understanding of onsite merchandising and CRO principles. Experience working across international ecommerce markets. What's on offer? Salary: £28,000-£32,000 50% discount on all Oh Polly and Bo+Tee products An extra day off for your birthday Corporate gym membership (subject to tax) Learning and development opportunities Company pension Company social events This Company is an equal opportunities employer Oh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Department Ecommerce & Trade Locations Wirral Remote status Hybrid Wirral Some of Our Perks & Benefits Competitive Salary We review our salaries regularly Enhanced Holiday Entitlement You deserve a break after all your hard work Your Birthday Off To celebrate being you 50% Discount on Company Products By far our most popular benefit Flexible Working Options We want to make it work for you Enhanced Company Pension Your future is important Corporate Gym Membership Helping to keep you healthy in body and mind Enhanced Maternity/Paternity Leave Extra help for your most precious time Personal Development Plan We prioritise developing our people Cycle to Work Scheme Its good for you and your environment Company Sick Pay To help when you are not 100% Bright Modern Open Plan Offices They really are lovely places to work Employee Assistance Programme Supporting physical and mental health Employee Rewards Platform To say thank you and give recognition Workplace, Culture & Diversity Our culture is diverse, creative and collaborative. Our teams are committed, ambitious and hard working. We offer an environment to flourish, develop and take your career to the next level. All of our clothes are designed in the U.K and we are passionate about nurturing fresh and upcoming talent within the fashion industry – whether this is through working with the latest bloggers or spotting the next marketing guru in the making! We work with hundreds of women across the world, with 70% of global senior management positions in the UK and LA being held by women – a striking contrast to the majority of fashion brands globally. Furthermore, there is no gender pay gap among workers in the same roles, regardless of where they are based around the world. We are currently experiencing phenomenal growth and there are many opportunities to join our fun and dynamic teams across the globe. Click on our current vacancies or contact our recruitment team, they would love to hear from you!