Mercier Recruitment is excited to offer a fantastic opportunity for Dutch-speaking individuals to join a leading e-commerce platform based in Greece. This role as a Dutch Speaking Customer Care Representative is perfect for those who are passionate about delivering exceptional service and enjoy working in a fast-paced digital environment.
As part of the customer service team, you will be the voice of the company, assisting customers with inquiries, orders, and support needs to ensure a seamless shopping experience. If you are enthusiastic about helping others and thrive in a customer-focused setting, this is an excellent opportunity to grow your career while making a positive impact on customers’ online shopping journeys.
Your Responsibilities
Provide outstanding customer support to Dutch-speaking clients.
Assist customers with product inquiries, order tracking, returns, and issue resolution.
Maintain accurate records of customer interactions and feedback.
Collaborate with internal teams to help improve the customer journey.
Stay updated on product knowledge and company policies through continuous training.
A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required. Please clearly state your nationality and native language in your application.
Excellent communication and interpersonal skills.
Previous experience in customer care or e-commerce is advantageous.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and a customer-centric approach.
Flexibility to work in shifts if required.
Currently residing or willing to relocate to Greece.
Motivated, proactive, and eager to learn and grow with the company.
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 4 weeks Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And many other perks!