Mercier Consultancy is seeking a dedicated Slovak Speaking Customer Service Representative for our Client's Real Estate Platform, located in Greece. In this important role, you will provide exceptional support to our Slovak-speaking clients, assisting them with their inquiries related to real estate listings, transactions, and services.
Your fluency in Slovak will be essential in ensuring clear communication, helping clients navigate the real estate platform, understanding property details, and addressing any concerns they may have as they search for their ideal property.
Responsibilities
Provide excellent customer service in Slovak through phone, email, and chat regarding real estate queries
Assist customers in understanding property listings, pricing, and the buying or renting process
Resolve customer complaints and inquiries promptly and professionally
Document all customer interactions accurately in our CRM system
Collaborate with the real estate team to facilitate smooth transactions and customer satisfaction
Gather feedback from clients to improve platform functionality and service quality
Stay informed about real estate trends and market insights to better assist customers
Fluency in Slovak and English, with strong communication skills
Passionate about providing exceptional customer service and support
Previous experience in customer service, particularly in real estate or a related field, is preferred
Able to efficiently handle multiple inquiries and provide solutions
Detail-oriented with strong organizational skills
Interest in real estate and helping clients find their perfect properties
Familiarity with customer support software and CRM systems is a plus
Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Monthly Performance Bonus
Free Greek Course
And More...