Director of Technology & Digital

Director of Technology & Digital A new role to the WRU, the Director of Technology & Digital will lead the strategic vision, architecture, delivery and operational management of the technology estate. This role will bring together all technology capabilities into a single horizontal function for the business, with the aim of driving common efficiencies, clearly defined tool sets and centralised budget management of technology spend. This role is accountable for technology infrastructure (Microsoft, Apple, Google platforms), stadium technology, workplace technologies, automation, cybersecurity that enable data and insight capabilities. This role is both strategic (setting direction, innovation, alignment) and operational (ensuring reliable, secure, scalable technology operations), leading a significant transition in technology operational model. Closing Date: 9th June 2026 Salary: Competitive Application: Submit your CV and Cover Letter via email to [email protected] We are utilising the support of EISG to manage this recruitment process. Please do not apply via our careers page, as your application may not be considered. The Person Strong experience in a technology leadership role: experience in a complex organisation; ideally with experience in sports, events, or large‑scale operations. A track record of delivering technology strategy and transformation: aligned with organisational goals, within budget, risk and timescales. Experience of managing multi‑discipline teams: IT operations, infrastructure, digital, data, cybersecurity. Experience of digital transformation, automation, data & analytics, cloud migration. Proven experience with mixed‑vendor estates. Strategic thinker with a pragmatic execution mindset: able to translate big vision into operational plans and lead rollout. High accountability and results‑orientation: delivers on commitments, disciplined follow‑through, high‑standards. Collaborative and inclusive leader: builds strong teams, fosters digital skills, encourages innovation. Resilient and agile: thrives in transformational and fast‑moving environments, responds effectively to change and event‑driven demands. Integrity and security mindset: fosters a culture of trust, protects digital/domain integrity of the organisation. Customer, sponsor and fan‑centric: technology solutions designed to enable better athlete, fan, sponsor and club experiences. Strong financial acumen: managing technology budgets, making business cases for technology investments, vendor contracting. Excellent communication skills: able to bridge technical and business audiences including present to executive leadership. Excellent stakeholder management skills: ability to influence and collaborate with senior leadership, business functions, and external partners. Broad understanding of enterprise technology architecture (infrastructure, applications, data, cloud/hybrid, security). Strong ability to manage and develop the ecosystem of cybersecurity, risk management, data governance and regulatory compliance. Deep understanding of current and evolving technology stacks, IT Operating Models and Technology Service Delivery. The Role Technology Strategy & Architecture Define and own the 3‑5 year Technology & Digital Strategy aligned with the overall strategy and transformation agenda of the WRU. Develop and maintain enterprise architecture covering business services and aligned infrastructure (on‑premise/cloud/hybrid), applications, data, security and integration across Microsoft, Apple and Google ecosystems. Define the manage the appropriate architectures, and their integrations between the Microsoft, Apple and Google technology stacks. Leverage AI/GenAI/Machine Learning for the purpose of giving the WRU a competitive advantage. Foster safe AI use which enables the ability to move quickly for the needs and wants of the business. Horizon‑scan emerging technologies (e.g., IoT, edge, AI/ML, immersive fan technologies) and lead innovation initiatives for the benefit of maximising the value of implemented technologies. Technology Operations & Infrastructure Implement a new technology operating model within the business, driving change, stakeholder engagement and standards that reflect a positive view of technology across WRU. Oversee all technology operations: including stadium IT infrastructure, remote access/workforce devices, network services, collaboration platforms, service desk, remote-based operations. Lead the deployment of new technology, and support existing technology, through continuous improvements to ensure high availability, performance, scalability and security. Ensure the national stadium’s technology systems (ticketing, access control, connectivity, event technology) meet world‑class standards. Provide critical technology interlock with primary stadium third-party suppliers (e.g. F&B) to ensure seamless, digital and automated operations as far as is relevant and desirable. Lead on the technology strategy components that define the digital fan engagement and experience. Security & Compliance Own the cybersecurity strategy, cyber-risk management and compliance. Ensure robust frameworks, incident response, business continuity/disaster recovery across the organisation and stadium operations and provide key insights into Cyber Insurance discussions. Digital & Data Transformation Lead the digital transformation agenda: automation of business processes, adoption of cloud services, mobile workforce enablement, data‑driven decision‑making and digital fan engagement. Establish enterprise data governance standards and technology that support analytics and insight functions across the organisation. Design an optimal technology infrastructure that seamless meets the needs of Elite Rugby and corporate users, always ensuring full and secure access to relevant data and insights. Champion a data-driven culture across the organisation by ensuring reliable, secure, accessible technology and data platforms. Manage vendor and digital suppliers and partners, ensuring maximum ROI and upholding appropriate SLAs. Leadership, Team & Capability Building Build, lead and inspire a high‑performing technology organisation (digital, IT operations, data & insights) with effective talent strategies (attracting, retaining, developing). Collaborate with the People Team for technology capability development, digital skills, organisational readiness and technology adoption. Governance & Programme Delivery Ensure technology change programmes are delivered on time, to budget, and aligned with business outcomes and benefits realisation. Provide regular executive reporting including RAG status, dashboards and escalation of critical issues. Key Relationships Internal: Executive Leadership team Performance Rugby Leadership Operations & Stadium Team Commercial Team Finance & People Team External (Supporting the Head of Functions): Sponsors and Commercial Partners Professional Rugby Teams & Community Clubs Broadcasters & Media Agencies Licensing & Merchandising Partners Hospitality & Event Vendors WRU Requirements The WRU require that individuals are proficient in IT skills, specifically Microsoft packages. Excellent written and verbal communications are essential, along with the ability to build strong relationships with internal and external stakeholders. Ability to communicate through the medium of Welsh and a Valid UK Driver's License is desirable. This role is subject to a basic DBS check. The Perks As a permanent member of the WRU Group, you will have access to our full range of employee benefits, including: Salary Sacrifice Pension (5% employee contribution, matched by WRU) Life assurance scheme WRU Group Ticket Allocation (in line with ticketing policy) One additional paid day off (birthday leave) Employee assistance programme Team Tactics – hybrid working arrangements Free stadium parking and gym WRU Group store and tour discounts WRU Group partnership offers Eye Care Voucher Scheme Cycle to Work Scheme Our Values The WRU Group are committed to developing a culture whereby all employees are equally valued and respected. Our aims, together with our vision and mission, are underpinned by our core values and beliefs which embrace: Integrity, Excellence, Success, Courage, Family & Humour. Inclusion At The WRU The WRU Group are committed to building diverse, high-performing and engaged teams across Welsh Rugby. We are ambitious about providing a people first culture where everyone can belong, be heard and respected. We are happy to talk to you about our Crys I Bawb EDI Strategy (2024-2029) and you can also read more about our commitment in our Equality, Diversity and Inclusion Policy. Diversity monitoring We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. To continue to do this we need your help in filling out a short monitoring form. None of the information you provide will be visible as part of your application. It will only be used anonymously to monitor the inclusivity of our selection processes. You can select 'prefer not to say’ if you would rather not answer any question. Application: Submit your CV and Cover Letter via email to [email protected] We are utilising the support of EISG to manage this recruitment process. Please do not apply via our careers page, as your application may not be considered. Cyfarwyddwr Technoleg a Digidol Bydd y Cyfarwyddwr Technoleg a Digidol, sy'n rôl newydd i URC, yn arwain gweledigaeth strategol, pensaernïaeth, darpariaeth a rheolaeth weithredol yr ystâd dechnoleg. Bydd y rôl hon yn dwyn ynghyd yr holl alluoedd technoleg yn un swyddogaeth lorweddol ar gyfer y busnes, gyda'r nod o ysgogi effeithlonrwydd cyffredin, setiau offer wedi'u diffinio'n glir a rheoli cyllideb ganolog ar gyfer gwariant technoleg. Mae'r rôl hon yn gyfrifol am seilwaith technoleg (platfformau Microsoft, Apple, Google), technoleg stadiwm, technolegau gweithle, awtomeiddio, seiberddiogelwch sy'n galluogi galluoedd data a mewnwelediad. Mae'r rôl hon yn strategol (gosod cyfeiriad, arloesedd, aliniad) ac yn weithredol (sicrhau gweithrediadau technoleg dibynadwy, diogel a graddadwy), gan arwain trawsnewidiad sylweddol ym model gweithredol technoleg. Dyddiad Cau: 9 Mehefin 2026 Cais: Cyflwynwch eich CV a'ch Llythyr Eglurhaol drwy e-bost i wru.eisg.com Rydym yn defnyddio cefnogaeth EISG i reoli'r broses recriwtio hon. Peidiwch â gwneud cais yma, oherwydd efallai na fydd eich cais yn cael ei ystyried. Y PERSON Profiad cryf mewn rôl arweinyddiaeth technoleg: profiad mewn sefydliad cymhleth, yn ddelfrydol gyda phrofiad mewn chwaraeon, digwyddiadau, neu weithrediadau mawr. Hanes o gyflawni strategaeth a thrawsnewid technoleg: wedi alinio â nodau'r sefydliad, o fewn y gyllideb, risg ac amserlenni. Profiad amlwg o reoli timau amlddisgyblaethol: Gweithrediadau TG, seilwaith, digidol, data, seiberddiogelwch. Profiad o drawsnewid digidol, awtomeiddio, data a dadansoddeg, mudo cwmwl. Profiad profedig gydag ystadau gwerthwyr cymysg. Meddyliwr strategol gyda meddylfryd gweithredu pragmatig: gallu trosi gweledigaeth fawr yn gynlluniau gweithredol ac arwain cyflwyno. Atebolrwydd uchel ac yn canolbwyntio ar ganlyniadau: cyflawni ymrwymiadau, dilyniant disgybledig, safonau uchel. Arweinydd cydweithredol a chynhwysol: adeiladu timau cryf, meithrin sgiliau digidol, annog arloesedd. Gwydn a hyblyg: ffynnu mewn amgylcheddau trawsnewidiol a chyflym,ymateb yn effeithiol i newid a gofynion wedi'u hysgogi gan ddigwyddiadau. Uniondeb a meddylfryd diogelwch: meithrin diwylliant o ymddiriedaeth, amddiffyn uniondeb digidol/parth y sefydliad. Canolbwyntio ar gwsmeriaid, noddwyr a chefnogwyr: datrysiadau technoleg wedi'u dylunio i alluogi profiadau gwell i athletwyr, cefnogwyr, noddwyr a chlybiau. Craffter ariannol cryf: rheoli cyllidebau technoleg, gwneud achosion busnes ar gyfer buddsoddiadau technoleg, contractio gwerthwyr. Sgiliau cyfathrebu rhagorol: gallu pontio cynulleidfaoedd technegol a busnes, gan gynnwys cyflwyno i arweinyddiaeth weithredol. Sgiliau rheoli rhanddeiliaid rhagorol: gallu i ddylanwadu ar a chydweithio ag arweinyddiaeth weithredol, swyddogaethau busnes, a phartneriaid allanol. Dealltwriaeth eang o bensaernïaeth technoleg menter (isadeiledd, rhaglenni, data, cwmwl/hybrid, diogelwch). Gallu cryf i reoli a datblygu ecosystem seiberddiogelwch, rheoli risg, llywodraethu data a chydymffurfiaeth reoleiddiol. Dealltwriaeth ddofn o bentyrrau technoleg cyfredol ac esblygol, Modelau Gweithredu TG a Chyflenwi Gwasanaethau Technoleg. Y RÔL Strategaeth a Phensaernïaeth Technoleg Diffinio a bod yn berchen ar y Strategaeth Technoleg a Digidol 3-5 mlynedd wedi'i halinio â strategaeth gyffredinol ac agenda trawsnewid URC. Datblygu a chynnal pensaernïaeth menter sy'n cwmpasu gwasanaethau busnes a seilwaith aliniedig (ar y safle/cwmwl/hybrid), rhaglenni, data, diogelwch ac integreiddio ar draws ecosystemau Microsoft, Apple a Google. Diffinio a rheoli'r pensaernïaethau priodol, a'u hintegreiddiadau rhwng pentyrrau technoleg Microsoft, Apple a Google. Manteisio ar AI/GenAI/Dysgu Peirianyddol er mwyn rhoi mantais gystadleuol i URC. Meithrin defnydd diogel o AI sy'n galluogi'r gallu i symud yn gyflym ar gyfer anghenion a dymuniadau'r busnes. Sganio gorwel technolegau sy'n dod i'r amlwg (e.e., Rhyngrwyd Pethau, ymyl, AI/ML, technolegau ffan trochol) ac arwain mentrau arloesi er budd sicrhau'r gwerth mwyaf posibl o dechnolegau a weithredir. Gweithrediadau a Seilwaith Technoleg Gweithredu model gweithredu technoleg newydd o fewn y busnes, gan ysgogi newid, ymgysylltu â rhanddeiliaid a safonau sy'n adlewyrchu barn gadarnhaol o dechnoleg ar draws URC. Goruchwylio'r holl weithrediadau technoleg: gan gynnwys seilwaith TG y stadiwm, dyfeisiau mynediad o bell/gweithlu, gwasanaethau rhwydwaith, platfformau cydweithio, desg wasanaeth, gweithrediadau o bell. Arwain defnydd technoleg newydd, a chefnogi technoleg bresennol, drwy welliannau parhaus i sicrhau argaeledd uchel, perfformiad, graddadwyedd a diogelwch. Sicrhau bod systemau technoleg y stadiwm (tocynnau, rheoli mynediad, cysylltedd, technoleg digwyddiadau) yn bodloni safonau o'r radd flaenaf. Darparu cysylltiad technoleg hanfodol â phrif gyflenwyr trydydd parti y stadiwm (e.e. bwyd a diod) i sicrhau gweithrediadau di-dor, digidol ac awtomataidd cyn belled ag y bo'n berthnasol ac yn ddymunol. Arwain ar gydrannau'r strategaeth dechnoleg sy'n diffinio ymgysylltiad a phrofiad digidol cefnogwyr. Diogelwch a Chydymffurfiaeth Bod yn berchen ar y strategaeth seiberddiogelwch, rheoli risgiau seiber a chydymffurfiaeth. Sicrhau fframweithiau, ymateb i ddigwyddiadau, parhad busnes/adfer ar ôl trychineb cadarn ar draws y sefydliad a gweithrediadau stadiwm a darparu mewnwelediadau allweddol i drafodaethau Yswiriant Seiber. Trawsnewid Digidol a Data Arwain yr agenda trawsnewid: awtomeiddio prosesau busnes, mabwysiadau gwasanaethau cwmwl, galluogi gweithlu symudol, penderfyniadau wedi'u hysgogi gan ddata ac ymgysylltu digidol â chefnogwyr. Sefydlu safonau a thechnoleg llywodraethu data sy'n cefnogi swyddogaethau dadansoddeg a mewnwelediadau ar draws y sefydliad. Dylunio'r seilwaith technoleg gorau posibl sy'n diwallu anghenion Rygbi Elît a defnyddwyr corfforaethol yn ddi-dor, gan sicrhau mynediad llawn a diogel at ddata a mewnwelediadau perthnasol bob amser. Hyrwyddo diwylliant wedi'i ysgogi gan ddata ar draws y sefydliad drwy sicrhau technoleg a phlatfformau data dibynadwy, diogel a hygyrch. Rheoli cyflenwyr a phartneriaid gwerthwyr a digidol, gan sicrhau'r elw mwyaf ar fuddsoddiad a chynnal Cytundebau Lefel Gwasanaeth priodol. Arweinyddiaeth, Tîm ac Adeiladu Galluedd Adeiladu, arwain ac ysbrydoli sefydliad technoleg perfformiad uchel (digidol, gweithrediadau TG, data a mewnwelediadau) gyda strategaethau talent effeithiol (denu, cadw, datblygu). Cydweithio â'r Tîm Pobl ar ddatblygu galluedd technoleg, sgiliau digidol, parodrwydd sefydliadol a mabwysiadu technoleg. Llywodraethu a Chyflwyno Rhaglenni Sicrhau bod rhaglenni newid technoleg yn cael eu cyflwyno ar amser, o fewn y gyllideb, ac yn alinio â chanlyniadau busnes a gwireddu buddion. Darparu adroddiadau gweithredol rheolaidd gan gynnwys statws RAG, dangosfyrddau ac uwchgyfeirio materion critigol. Perthnasoedd Allweddol Mewnol: Tîm Arweinyddiaeth Weithredol Arweinyddiaeth Perfformiad Rygbi Tîm Gweithrediadau a Stadiwm Tîm Masnachol Tîm Cyllid a Phobl Allanol (yn cefnogi Pennaeth Swyddogaethau) Noddwyr a Phartneriaid Masnachol Timau Rygbi Proffesiynol a Chlybiau Cymunedol Darlledwyr ac Asiantaethau'r Cyfryngau Partneriaid Trwyddedu a Nwyddau Gwerthwyr Lletygarwch a Digwyddiadau GOFYNION URC Mae URC yn mynnu bod gan unigolion sgiliau TG, yn benodol pecynnau Microsoft. Mae sgiliau cyfathrebu ysgrifenedig a llafar rhagorol yn hanfodol, ynghyd â'r gallu i feithrin perthnasoedd cryf gyda rhanddeiliaid mewnol ac allanol. Mae'r gallu i gyfathrebu trwy gyfrwng y Gymraeg a Thrwydded Yrru Ddilys y DU yn ddymunol. Mae'r rôl hon yn amodol ar wiriad DBS sylfaenol/manwl. Y MANTEISION Fel aelod parhaol o Grŵp URC, bydd gennych fynediad at ein hystod lawn o fuddion cyflogeion, gan gynnwys: Pensiwn Aberth Cyflog (cyfraniad cyflogai o 5%,cyfraniad cyfatebol gan URC) Cynllun yswiriant bywyd Dyraniad Tocyn Grŵp URC (yn unol â Pholisi Tocynnau) Un diwrnod ychwanegol o wyliau tâl (gwyliau pen-blwydd) Rhaglen cymorth i weithwyr Tactegau Tîm – trefniadau gweithio hybrid Parcio stadiwm a champfa am Gostyngiadau siop a theithiau Grŵp URC Cynigion partneriaeth Grŵp URC Cynllun Talebau Gofal Llygaid Cynllun Beicio i'r Gwaith Gostyngiadau Gwestai'r Celtic Collection Ein Gwerthoedd Mae Grŵp URC wedi ymrwymo i ddatblygu diwylliant lle mae pob gweithiwr yn cael ei werthfawrogi a'i barchu'n gyfartal. Mae ein nodau, ynghyd â’n gweledigaeth a’n cenhadaeth, wedi’u tanategu gan ein gwerthoedd a’n credoau craidd sy’n croesawu: Uniondeb, Rhagoriaeth, Llwyddiant, Dewrder, Teulu a Hiwmor. Cynhwysiant yn URC Mae Grŵp URC wedi ymrwymo i ddarparu Jyrsi i Bawb. Mae hyn yn cynnwys y bobl sy'n gweithio i ni a gyda ni. Rydym yn uchelgeisiol ynglŷn â darparu diwylliant sy'n rhoi pobl yn gyntaf, lle gall pawb fod yn perthyn a chael eu clywed a’u parchu. Rydym yn hapus i siarad â chi am ein Cynllun Cydraddoldeb, Amrywiaeth a Chynhwysiant (2023-2028) a gallwch hefyd ddarllen rhagor am ein hymrwymiad yn ein Polisi Cydraddoldeb, Amrywiaeth a Chynhwysiant. Monitro amrywiaeth Gwyddom ein bod yn darparu gwasanaethau gwell pan fo ein gweithlu’n adlewyrchu’r ystod lawn o gefndiroedd a phrofiadau yn y gymdeithas a wasanaethwn. Er mwyn parhau i wneud hyn mae angen eich help arnom i lenwi ffurflen fonitro fer. Ni fydd unrhyw wybodaeth y byddwch yn ei rhannu yn weladwy fel rhan o'ch cais. Dim ond i fonitro cynwysoldeb ein prosesau dethol yn ddienw y caiff ei defnyddio. Gallwch ddewis ‘gwell gennyf beidio â dweud’ os byddai’n well gennych beidio ag ateb unrhyw gwestiwn. Cais: Cyflwynwch eich CV a'ch Llythyr Eglurhaol drwy e-bost i wru.eisg.com Rydym yn defnyddio cefnogaeth EISG i reoli'r broses recriwtio hon. Peidiwch â gwneud cais yma, oherwydd efallai na fydd eich cais yn cael ei ystyried. Locations Principality Stadium Contract Permanent About The Welsh Rugby Union Governing body for the national sport of Wales. Leading Welsh rugby to the forefront of the global game in performance and reputation. Developing grass-roots rugby, increasing participation, supporting clubs and bringing communities together. Promoting the Principality Stadium as a unique, must play, must visit venue. Founded in 1881 Co-workers 334