Director of Sales

The Opportunity As Director of Sales, you will partner closely with the Chief Strategy & Commercial Officer to shape and execute Caraway Home's growth across retail, wholesale, and new channels. You will own and expand a portfolio of key strategic accounts in Mass and Club, while driving the identification and launch of new partners across mass, club, and grocery. You'll play a central role in building out new product categories across emerging retail channels and work with the Leadership team to inform Caraway's long-term retail strategy and organizational priorities across the full product portfolio. This role reports directly to the Chief Strategy & Commercial Officer. Who You Are You are a proven sales leader with deep experience scaling strategic account management, omnichannel growth, and high-impact partnership development. You bring strong industry knowledge and a track record of building meaningful retail relationships — operating with both a strategic lens and a hands-on approach to execution. You're commercially minded, data-driven, and grounded in merchandising fundamentals, using insights and financial modeling to inform decisions and drive results. You are engaging, authentic, and articulate — excited to represent Caraway Home at the highest levels. You thrive in fast-paced environments, operate with a strong bias toward action, and are highly organized, proactive, and collaborative. An adept negotiator with an entrepreneurial spirit, you're comfortable navigating ambiguity and turning opportunity into tangible impact. Responsibilities Sales Partner Management Own senior-level relationships across Caraway's mass, club, and grocery accounts, ensuring alignment on joint business priorities, growth plans, and long-term partnership success. Manage day-to-day communication and account needs, serving as the primary point of contact across sales, marketing, support, and operational matters. Partner with the Chief Strategy & Commercial Officer to develop and execute account strategy, channel prioritization, and long-term retail and business development plans. Sales Strategy & Execution Collaborate with Caraway's Leadership team to define and drive retail, omnichannel, and business development strategy — aligning channel priorities with broader company goals. Lead account- and channel-level growth initiatives, translating company objectives into scalable, account-specific programs. Develop, execute, and continuously refine customized growth plans for existing and new accounts, grounded in sales performance and consumer insights. Engage accounts at both the HQ and field level to deepen relationships, uncover opportunities, and accelerate growth. Leverage performance data and market insights to inform decisions across assortment, merchandising, and channel expansion. Collaborate cross-functionally to develop and implement a cohesive retail merchandising strategy that aligns with brand goals and customer needs. Business Development & Channel Expansion Lead end-to-end negotiations and structuring of new partnerships, ensuring strong commercial outcomes and brand alignment. Drive channel-specific sales strategies, plans, and promotional frameworks to expand Caraway's presence across mass, club, grocery, and new channels. Prepare and deliver compelling business proposals, sales presentations, and collateral for new and existing retail and business development opportunities. Evaluate new opportunities through both a strategic and financial lens, ensuring alignment with the brand's long-term omnichannel goals. Sales Operations & Reporting Oversee retail reporting, performance tracking, and business review cadences to drive accountability and strategic decision-making. Prepare presentation materials, sales reports, and internal documents required for effective selling and stakeholder communication. Provide strategic direction and guidance to internal teams supporting retail accounts — including marketing, operations, merchandising, and finance. Build scalable processes, tools, and frameworks to support retail growth and channel expansion. Knowledge, skills, and abilities: 8+ years of experience in sales or account management, within the retail or consumer goods industry. Proven experience with managing, selling through, and building retail partner accounts, with a strong understanding of the home goods or lifestyle products market. Excellent presentation skills with an eye for detail and the ability to tailor content to various retail audiences. Strong organizational skills and ability to prioritize multiple tasks effectively. Data-driven and analytical mindset, with a solid understanding of retail sales metrics. Ability to work collaboratively with senior leadership and across departments. Entrepreneurial spirit with a proactive approach to identifying and creatively solving business challenges. Creatively connects customer insights to retail strategy, using a deep understanding of consumer behavior to inform account planning and drive results. The anticipated base salary for this role ranges from $165,000 - 200,000. Final compensation will depend on a variety of factors determining the base pay at offer, including but not limited to: skills, qualifications, and experience. Who We Are: Caraway is a home goods brand on a mission to craft well-designed, non-toxic essentials that thoughtfully raises the standards of what you cook with. We’re passionate about creating elevated products, made without forever chemicals, that are better for you, your family, and the planet. We prioritize a holistic approach to the creation of Caraway products. We partner with ethical manufacturers where their employees are safe, paid fairly, given benefits, and work regulated hours. Our eco-friendly manufacturing process emits less CO2 than traditional non-stick coatings, and we use sustainable packaging practices and ship in packaging made from recycled materials. We pride ourselves on continuously striving to do and be better—for you and the planet—in every step of the process. Since launching in November 2019, we’ve become one of the fastest growing digitally-native brands of the last decade and are now sold in retailers including Target, Bloomingdale’s, Crate & Barrel, The Container Store, Costco, Zola, and many more. We’ve amassed over 200,000+ five-star reviews from more than 2.5M+ happy customers and thousands of press hits from the likes of Vogue, Domino, Good Housekeeping, Food & Wine, Architectural Digest, PureWow, Fortune, and CNN. Life at Caraway: Team : You will be joining a passionate and collaborative fully-remote team that prides itself on high-quality work, supporting one another, sharing our successes, and building a brand we truly love, together. Culture : At Caraway, we value continuous learning and career growth. We strive to continually optimize our processes, ensuring that we’re thoughtful in everything we do, both internally and externally. We listen to our employees, celebrate our wins, and constantly look for ways to be better for our team, and the world. Workplace : Being a fully-remote company, we have no headquarters and are truly distributed across the country. Our leadership team sits on both the East and West Coast and we have folks in a variety of states. We offer a monthly stipend towards co-working space should folks need to switch up their working environment every now and then. Benefits : We value you and your family. With this in mind, full-time eligible employees are provided: Equity : We believe in our product and that the sky's the limit for where our business is going. You are an asset to Caraway’s success and we think you should be rewarded for it. 401k : A 3% company match to help you plan for for your future Benefits : Comprehensive medical, dental + vision coverage options with generous employer contributions + access to FSA/HSA/Dependent Care FSA’s Parental Leave : Up to 12 weeks of fully paid parental leave, depending on tenure, and access to additional fertility care services via KindBody A Setup that works for you : From MacBook to PC, we’ve got you covered. Let us know what you prefer and we’ll get your at-home set up stocked! Elevate your Workspace : Annual reimbursements for you to elevate your workspace, from standing desks to desktop succulents, you got it! Fully Remote : Need to pick up the kids? No problem. Have a doctor’s appointment? Enjoy! Flexibility when you need it most. Coworking Reimbursement : Need a break from the home setting? Monthly reimbursements for you to get out of the house and work from anywhere. From day passes, to monthly memberships, the world is your oyster, we mean office. Events + Swag : Connection is top of mind (Yes, even in our completely remote environment). We have monthly virtual events, company wide offsites, and many opportunities for new Caraway swag! Leveling Up with Caraway : In addition to exciting opportunities and exposure in your day-to-day work, we offer annual reimbursements to full-time employees to support their professional development aspirations! #AwayFromCaraway : We believe healthy, happy humans do better work. We offer unlimited PTO in addition to our 11+ paid annual holidays and quarterly wellness days. Wellness Reimbursement : Monthly reimbursements for you to stay well. From meal services to gym memberships to monthly massages, we want our team to have the flexibility to choose what wellness means for them. Employee Discount: We provide an employee discount on all Caraway Home products so you can continue to level up your kitchen and home life, too! Home Upgrade(s) : Complimentary product as a new hire + continuous to expand your Caraway Home collection. Caraway is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.