Digital Design Manager

Job Title: Lead Digital Designer Salary: Depending on skills & experience, circa £43,000 to £50,000 Location: UK based, with occasional visits to our HQ in Stockton-on-Tees and London office. About us Founded over 22 years ago by hair extension expert Victoria Lynch, Additional Lengths has grown into one of the UK’s leading hair extension specialists, delivering premium products and services to professionals and consumers worldwide, with ethical sourcing and excellence at the heart of everything we do. We’re home to additionallengths.com, our direct-to-consumer destination for luxury extensions, and Remi Cachet, our global professional hair extension brand, setting the industry standard for premium hair, seamless results, and, ethical sourcing. As a certified B Corp, we’re proud to meet the highest standards of social and environmental performance, transparency, and accountability. From ethical hair sourcing and long-term supplier partnerships to a genuine focus on employee wellbeing, we believe great business should also be a force for good. Recognised as one of the Sunday Times Best Places to Work in 2024, we foster a culture built on passion, creativity, and innovation. Our team has more than doubled in size over the recent years, and with over £25+ million in revenue last year, we’re experiencing exceptional global expansion with continued growth ahead. Our HQ is ​in ​Stockton-on-Tees, ​plus we have co-working space in ​London and opportunities for hybrid remote working. About The Role We’re looking for an experienced, hands-on Digital Designer to join our small (but mighty) creative team. Reporting into the Head of Creative and partnering closely with teams across the business, you’ll champion our digital design aesthetic – shaping how our brands show up across web, social, CRM and performance marketing. This is a digital-first role for someone who thrives on craft, pace and ownership. You’ll be just as confident creating high-quality BAU assets as you are delivering standout campaign moments, always keeping customer experience, performance and brand consistency front of mind. You’ll take ownership of our digital creative output – overseeing workflow, collaborating with stakeholders across the business, and ensuring our design work supports the continued growth of our digital channels. Alongside creating digital assets, you’ll scope briefs, lead project discussions and help evolve how the team works by driving forward the use of AI and new digital technologies. About You We’re ideally looking for someone with: Strong digital design experience with a portfolio across web, UX/UI, social & CRM Expertise in Adobe Creative Suite + Figma Understanding of UX/UI and performance-led design Experience with CMS/email platforms (Klaviyo a bonus) Highly organised, collaborative and confident presenting ideasA digitally-native designer with a passion for the hair sector. Commercially aware, with a strong focus on customer experience, performance and brand impact. Ideally experience working within the hair or beauty industry Proactive and solutions-driven – you spot opportunities, take initiative and make things happen. Comfortable working at pace in a fast-growing business, delivering consistently high-quality output under pressure. Adaptable and confident navigating change, able to shift priorities and evolve ways of working as the business scales. A self-starter with a high level of ownership, equally confident working independently or collaborating with teams across the business. Curious, motivated and always looking for ways to improve, innovate and raise creative standards. What’s On Offer We believe great work deserves great rewards. Alongside a competitive salary, you’ll enjoy a range of benefits designed to support your wellbeing, growth, and lifestyle: A collaborative and innovative culture where you can be your authentic self, thrive creatively, and grow professionally. Exciting career development opportunities within a fast-growing, award-winning business. 25 days’ annual leave plus public bank holidays, giving you time to rest and recharge. Private health insurance through Vitality, supporting your long-term health and wellbeing. A healthcare cash plan to help with everyday healthcare costs. An enhanced pension scheme with salary sacrifice options, helping you plan for the future. 40% staff discount on Additional Lengths products and 20% off third-party brands. A company-wide bonus scheme, recognising shared success. Death in service cover providing four times your salary for peace of mind. Enhanced family leave and occupational sick pay, because looking after our team matters. Access to our Employee Assistance Programme, offering confidential wellbeing and mental health support whenever you need it. Paid volunteering days each year to support the causes that matter to you.