Delivery Lead (Data)

Delivery Lead (Data) Apply here We usually respond within a week Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work. Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues. Purpose of the job As a Data Delivery Lead, you will be responsible for the predictable, transparent and effective delivery of the data & integration platform priorities and selected other data platform roadmap initiatives at Collinson. Working closely with the Data Platform Manager and Principal Engineer, this role turns priorities into a clear delivery plan, runs the squad operating cadence, and ensures the team can balance BAU platform support, operational improvements and the delivery of new capabilities. The role requires strong delivery leadership plus enough knowledge of data platforms and integration engineering to challenge scope, sequencing, readiness and dependencies, and to act as a proxy product owner when needed. This role may also support other data engineering or analytics initiatives where capacity allows. Key Responsibilities - Own and run the squad delivery cadence, including stand-ups, planning, refinement, review, retrospective and quarterly planning activities. - Partner with the Data Platform Manager and Principal Engineer to translate priorities into epics, stories, milestones and sprint plans. - Maintain a clear, prioritized and realistic backlog, ensuring at least two sprints of ready work and strong hygiene in work management systems (Aha and Jira). - Drive delivery of a mixed portfolio of BAU support, operational improvements and new features, helping the squad make good trade-offs across urgent support, technical debt and roadmap commitments. - Track progress, milestones, risks, issues, dependencies, capacity and delivery health, and provide clear reporting and escalation where required. - Facilitate cross-team coordination with business stakeholders, other engineering squads and analytics teams to remove blockers and keep delivery moving. - Support scope clarification, acceptance criteria and prioritisation decisions, stepping into light product-owner responsibilities where needed. - Help improve ways of working, planning quality and delivery predictability across the squad and, where capacity allows, across wider data initiatives. Knowledge, skills and experience required Must have: - Strong experience in delivery management, scrum leadership or agile project management within data engineering, integration or cloud platform teams. - Good understanding of modern data platform work, such as data pipelines, integrations, cloud services, observability, incidents, operational support and platform improvement work. - Strong command of agile delivery practices, backlog management, sprint planning, dependency management and risk control. - Comfortable working with senior engineers and technical leaders, challenging assumptions constructively without taking over technical ownership. - Able to operate in an environment where delivery work spans both BAU/service support and roadmap change. - Able to effectively support and coach squad members at various levels of seniority and familiarity with agile ceremonies. - Strong stakeholder management, communication and organisational skills. - Experience with Aha, Jira or similar delivery tooling. - Able to act with ownership, pace and judgement in a cross-functional squad, including moments where the role needs to operate almost like a product owner. Nice to have: - Proven track record applying LLM assistants to remove delivery friction (e.g., clarifying requirements, drafting runbooks, issue triage) while maintaining auditability, data protection, and human accountability. - Ability to operationalise safe LLM use across the team (prompt patterns, review checklists, traceability) and coach others to use AI effectively without compromising engineering / data governance Success measures: - Predictable sprint and quarterly delivery - Clear status, milestone, risk and dependency management - Strong backlog and roadmap quality and planning discipline - Improved delivery confidence and process maturity Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need any extra support throughout the interview process, then please email us at [email protected] Division Transformation Locations London Remote status Hybrid London About Collinson We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. © 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. Co-workers 2000