Debt Collection Specialist

Benefits: Health insurance Paid time off Debt Collection Specialist – Remote MBA CONSULT US LLC is seeking a motivated and professional Debt Collection Specialist to join our growing remote team. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is committed to achieving results while maintaining respectful and positive customer relationships. Working Hours Tuesday to Saturday 12:00 noon – 20:00 ( Eastern Time Zone) Salary Up to $22 per hour , depending on experience and qualifications. Key Responsibilities Manage and resolve outstanding debt accounts through professional communication. Negotiate payment arrangements and settlements to maximise recoveries. Maintain accurate records of all customer interactions and account activity. Conduct skip tracing to locate customers and ensure timely follow-up. Work closely with colleagues to improve collection strategies and performance. Ensure full compliance with federal and state debt collection regulations. Deliver excellent customer service during challenging conversations. Prepare reports on collection performance and account progress. Requirements Previous experience in debt collection, collections, or a related field preferred. Strong negotiation and communication skills. Ability to handle sensitive situations professionally and with empathy. Knowledge of FDCPA regulations is an advantage. Good computer skills, including Microsoft Office and collection software. Strong attention to detail and organisational skills. Ability to work independently while contributing to a team environment. High school diploma or equivalent (additional education is a plus). About Us MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered. If you are driven, professional, and ready to join a growing company, we would love to hear from you. This is a remote position. Compensation: $20.00 - $22.00 per hour About Us MBA Consult US LLC is the newest member of a well-established international group of collection companies, with operations in 14 countries. Founded in 1998 in the Czech Republic, MBA Consult has since grown to become one of the top three collection companies in many of the markets where we operate. Our international experience spans Europe, Asia, and beyond, bringing deep expertise in debt collection, client management, and compliance. While MBA Consult US is new to the U.S. market, we build on decades of proven experience worldwide. Here, we focus exclusively on collecting portfolios we own — not on a contingency basis for clients. This gives us the freedom to combine best practices from our international operations with solutions tailored specifically for the U.S. market. We are currently in an exciting scale-up phase: growing our collections volumes, onboarding new clients, and purchasing additional portfolios to expand our presence. Some processes may still feel “work in progress” — and that’s part of the fast-moving, start-up energy we thrive on. At MBA Consult, our people are at the centre of everything we do. We value every team member and provide the tools, training, and support needed to succeed. No matter your role, you’ll have the opportunity to make a direct impact on our success — and in turn, your own career growth. Joining MBA Consult US means being part of something meaningful and dynamic. You’ll help shape our reputation in a new market, while enjoying the energy of a global leader with start-up momentum. If you’re motivated by growth, enjoy problem-solving, and want to bring your authentic self to work, MBA Consult US offers a unique opportunity to contribute to our journey and be part of a truly international success story.