Data Success Manager

Who We Are At Murmuration, we believe that America’s promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other. We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners’ capacity to lead change in their communities. We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone. We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America — together. We’ve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly — rallying together to face challenges the same way we celebrate each other’s wins. About the Position The Data Success Manager (Data Acquisition) is one of the people primarily responsible for the sourcing and collection of data utilized by our partners through our products and services. The members of the Data Success Team are expert problem solvers, familiar with modern databases, proficient in SQL and Python, and are able to deal with escalated issues involving data discrepancies and other data mysteries. Working with other Data Success Managers and Partnership Success Managers, you will serve as a key resource for our growing set of partners who are looking to our data-driven capabilities to support their electoral and organizing & advocacy efforts. You will become familiar with the data individual partners are utilizing to support their mission and provide input on how Murmuration’s capabilities can further drive their activity. The day-to-day work in this role will be supporting the range of data needs our partners have–including helping to source, load, and validate data in a variety of formats–while also contributing to improvements in our data management practices and pipelines. You will lead the effort to establish, manage, and improve the processes involved in data collection from both operational and technical angles. You will work with other members of the Success Team to help determine the prioritization of new data collection opportunities we use to support our partners and their data. In addition, as our team continues to grow, there will be increasing opportunities for this role to lean into other support activities we provide to our partners when capacity is available. Job Level: P3 What You’ll Do Establish and manage the operational processes to identify, evaluate, and source datasets that support Murmuration’s civic engagement partners across organizing, advocacy, and electoral campaigns; Create and perform validation and quality checks on newly acquired datasets, including schema review, field-level analysis, completeness checks, and anomaly detection; Clean, standardize, and prepare external datasets for integration into Murmuration systems using SQL and scripting tools; Collaborate with internal teams (i.e., Data Success, Partner Success, and Research) to understand data gaps and recommend appropriate sourcing strategies; Monitor ongoing data quality for sourced datasets and proactively flag degradation, inconsistencies, or compliance concerns; Establish, implement, and share internal processes for dataset evaluation, vendor onboarding, and quality assurance; As new datasets are collected, develop and maintain the necessary documentation and training for internal teams on how to use and understand these datasets; and When responsibilities allow, taking an active role in partners' data success by supporting their campaign activities and work in the Organizer platform. Strong problem-solving skills, as well as the ability to manage several tasks/projects concurrently and prioritize work effectively; Strong operational management skills to build and own processes with stakeholder expectations around timeliness and quality; Strong communication skills to interact effectively with various internal and external stakeholders to develop data strategy and collaborative partnerships; An unquenchable desire to identify and fix data issues in a large, complex data environment (we’ll rely on you to constantly be hunting for issues and not waiting to be reactive); Moderate knowledge of SQL, including creating complex queries and manipulating large data sets; and Moderate experience in scripting languages (Python, etc.) Nice to Haves Experience with voter file, election data, or other datasets containing personally identifiable information (PII) is a large plus; Experience implementing data quality control best practices with both internal and external stakeholders; Experience training stakeholders with varying levels of data literacy on how to understand and utilize different types of data; Experience with business intelligence tools such as Sigma or Tableau; and/or Experience with workplace productivity and collaboration tools, especially complex or integration-based workflows (i.e., Asana, Slack, Jira, Monday, etc.) Talented candidates come from all walks of life and careers. If you are passionate about civic engagement and technology, please apply, even if you do not check every box! Location and Compensation The Data Success Manager (Data Acquisition) is a full-time, salaried position with a comprehensive benefits package (details below), open to candidates anywhere in the United States. The starting salary for this position is $106,645. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles. Our Culture of Care We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes: Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members; Retirement benefits with a 5% employer match; A flexible, unlimited PTO plan; Generous paid parental leave; Pre-tax commuter benefits; A company laptop; A flexible remote work environment; A home office setup stipend for all new employees; Monthly reimbursement for remote work expenses; A yearly professional development fund; Mental health and wellness benefits through Calm and Better Help; Yearly in-person staff retreats; and A welcoming culture that celebrates diversity, equity, inclusion, and belonging. At Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology — they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us. An Equal-Opportunity Employer with a Commitment to Diversity Murmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job. Note: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501(c)(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501(c)(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.