Data Services Specialist

About the Role We’re looking for a curious, detail-oriented, and adaptable Data Services Specialist to join our Services Team. In this role, you’ll support client-facing projects across data imports, migrations, site configuration, and quality assurance, while actively shaping how our team leverages AI to work smarter. Data services currently sit at the intersection of careful, repetitive manual tasks and the exciting opportunity to reimagine those tasks with AI. The right person sees both sides clearly. You’re someone who can roll up your sleeves and do the detailed, sometimes monotonous work that keeps client data accurate today, while actively looking for ways to automate, streamline, and rethink that work alongside us as AI tools evolve. This is an entry-level position ideal for someone early in their career who wants to grow alongside a globally distributed team and gain hands-on experience at the intersection of data operations and AI-driven innovation. Please note that starting from August 1, we are switching to a fully remote work. What You’ll Be Doing Data Migration & Imports: Structure and input curriculum data to support client onboarding and migrations into our platforms. Data Alignment: Help standardize and align data across Faria’s product ecosystem to ensure consistency and reliability. Data Pipelines & Processing: Contribute to building and maintaining automated data pipelines, including cleaning, formatting, and transforming raw data for downstream use. Data Quality & Maintenance: Perform routine QA checks, formatting consistency reviews, and updates to keep our datasets accurate and trustworthy. AI-Driven Improvements: Partner with the team to explore, test, and apply generative AI tools that streamline data workflows and unlock new efficiencies, helping us continually shift work from manual to automated where it makes sense. The primary product focus for this role is ManageBac and OpenApply . What We’re Looking For A degree in a related field (Data Science, Computer Science, Statistics, Information Systems, or similar). Sharp attention to detail and genuine curiosity about working with data. An analytical mindset paired with strong organizational and communication skills. Comfort working at the intersection of hands-on manual data work and AI-assisted automation. Someone who takes pride in doing detailed work well and in finding smarter ways to do it. Working knowledge of generative AI tools and an interest in applying them to real-world data challenges. A growth mindset, someone who embraces change, contributes ideas, and thrives in an environment where workflows evolve as new AI capabilities emerge. Strong written and verbal English skills. Eagerness to collaborate across time zones with a global team. Nice to Have Interest and/or experience within Education, EdTech, SaaS, or B2B/B2C platforms. Hands-on experience using generative AI tools (ChatGPT, Claude, Copilot, etc.) to improve data workflows or productivity. Prior experience working with structured data, databases, or data transformation projects. Familiarity with common data formats (XLSX, CSV, JSON) and tools like Excel or Google Sheets. Exposure to scripting (Python, SQL) is a plus, though not required. What You’ll Gain Meaningful experience working on real client projects and production data systems. A seat on a truly global team, with colleagues across the US, Colombia, and Taipei. Direct exposure to how a modern SaaS company is integrating AI into its core operations. All qualified applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. Faria operates a safer recruitment policy, and the successful applicant may be required to complete an enhanced DBS disclosure and an Enhanced Check for Regulated Activity. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Benefits Competitive salary and opportunities for career development. Monthly Health & Wellness Allowance Office lunch & team socials Professional Development Opportunities ABOUT FARIA EDUCATION GROUP At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses. https://www.faria.org/careers