Benefits: Competitive salary Opportunity for advancement Training & development Coding Operations Lead Location: Remote Employment Type: Full-Time Status: Contingent Upon Contract Award Position Summary The Team Lead provides operational oversight of coding personnel and ensures compliance with SOW requirements, performance standards, and quality benchmarks. Key Responsibilities Assign and balance workload across coding staff. Conduct coding calibration sessions. Review complex or ambiguous records. Monitor productivity and timeliness metrics. Coordinate with QA Lead on performance trends. Support staffing continuity and surge activation. Minimum Qualifications Bachelor’s degree or equivalent experience. 5+ years experience in occupational coding or data processing. Supervisory experience preferred. Strong knowledge of NAICS/SOC classification frameworks. Demonstrated leadership and communication skills. cel, Word). Work with a certified SDVOSB and ISO-certified organization Be part of a growing company delivering impactful language access services Opportunity to contribute to operational excellence and community impact This is a remote position. Compensation: $18.27 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing , Language Services , Consulting , Janitorial , and Employment Placement . As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.
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