D365 CRM & Power Platform Architect

Job Title: D365 CRM & Power Platform Architect

Location: Remote / Hybrid / On-site

Experience: 8–10 Years

Employment Type: Full-Time

Job Summary

We are seeking an experienced and innovative D365 CRM & Power Platform Architect to lead the design, architecture, and implementation of enterprise-scale Microsoft Dynamics 365 CRM and Power Platform solutions. The ideal candidate will possess deep expertise in CRM architecture, business process automation, system integrations, and solution governance. This role requires strong technical leadership, stakeholder management, and the ability to deliver scalable, secure, and high-performing solutions that drive business transformation and customer engagement.

Key Responsibilities

Solution Architecture & Design

• Lead the architecture, design, and implementation of Microsoft Dynamics 365 CRM and Power Platform solutions.
• Define scalable solution architectures aligned with business objectives, enterprise standards, and industry best practices.
• Design robust data models, integration frameworks, and application architectures.

Business & Technical Consulting

• Collaborate with business stakeholders, product owners, and technical teams to gather requirements and translate them into technical solutions.
• Provide architectural recommendations and technical guidance throughout the project lifecycle.
• Participate in solution discovery workshops and strategic planning initiatives.

CRM & Power Platform Development

• Oversee configuration and customization of Dynamics 365 CRM components, including entities, forms, workflows, business rules, plugins, and client-side scripting.
• Guide the implementation of Power Apps (Model-Driven Apps and Canvas Apps), Power Automate, and Power Pages solutions.
• Ensure adherence to development standards, governance policies, and security best practices.

Integration & Enterprise Architecture

• Design and implement integrations between Dynamics 365 CRM, Power Platform, and enterprise applications using APIs, connectors, middleware, and cloud services.
• Ensure seamless data flow, system interoperability, and optimal performance across platforms.
• Define integration patterns and deployment strategies.

Leadership & Governance

• Lead and mentor development teams of 10+ members.
• Conduct architecture reviews, code reviews, and solution assessments.
• Establish technical standards, development guidelines, and governance frameworks.
• Drive quality assurance, performance optimization, and risk mitigation initiatives.

Security & Compliance

• Implement CRM and Power Platform security models and access controls.
• Ensure compliance with organizational policies and applicable data protection regulations.
• Support governance initiatives related to data privacy, security, and compliance.

Documentation & Support

• Create and maintain architecture diagrams, solution design documents, deployment guides, and technical documentation.
• Support production deployments and provide guidance for troubleshooting complex technical issues.
• Assist in user training, adoption, and change management initiatives.

Pre-Sales & Innovation

• Participate in pre-sales activities, solution demonstrations, technical presentations, and proposal development.
• Stay updated with emerging Microsoft technologies and recommend innovative solutions to enhance business capabilities.

Required Skills & Qualifications

• 8–10 years of experience designing and implementing Microsoft Dynamics 365 CRM and Power Platform solutions.
• Proven experience leading technical teams of at least 10 members.
• Strong expertise in Dynamics 365 CRM customization and configuration, including:
• Plugins
• Workflows
• Business Rules
• Customizations
• Client-side scripting (JavaScript/TypeScript)
• Extensive experience with:
• Power Apps (Model-Driven Apps & Canvas Apps)
• Power Automate
• Power Pages
• Experience integrating Dynamics 365 CRM and Power Platform with enterprise systems using APIs, connectors, and middleware.
• Functional experience with:
• Dynamics 365 Sales
• Customer Service
• Marketing
• Field Service
• Strong understanding of:
• Solution Architecture
• Enterprise Integration Patterns
• Data Modeling
• System Design Principles
• Experience with managed and unmanaged solution deployments.
• Knowledge of Agile methodologies and DevOps practices.
• Excellent analytical, communication, leadership, and stakeholder management skills.

Preferred Qualifications

• Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert or equivalent certifications.
• Experience with Azure Services and cloud-based architectures.
• Hands-on experience with:
• Custom Pages
• Power BI
• Power Virtual Agents
• Azure Data Factory (ADF)
• CI/CD Pipeline Development
• Familiarity with data privacy and security regulations such as GDPR, HIPAA, and related compliance standards.

Why Join Us?

• Lead large-scale digital transformation and CRM modernization initiatives.
• Work with cutting-edge Microsoft technologies and enterprise clients.
• Influence architectural decisions and technology strategy.
• Collaborative environment with strong growth and leadership opportunities.
• Exposure to complex integrations, cloud platforms, and enterprise architecture programs.

If you are passionate about enterprise architecture, Microsoft Dynamics 365 CRM, and Power Platform solutions, and are looking to lead high-impact transformation initiatives, we encourage you to apply.

Please share your resume at [email protected]