Customer Support Operator Argentina

International iGaming company launching and developing online casino products for LATAM markets. The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth. About the Role We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support. The role requires strong communication skills, stress resistance, and readiness to work in shifts. Key Responsibilities Support users via live chat and email Assist players with verification, deposits, withdrawals, and bonuses Resolve payment and technical issues Escalate complex cases to relevant departments Maintain high customer satisfaction Follow company policies and responsible gaming standards Experience in customer support or online communication Strong communication skills Ability to multitask and work under pressure English — Intermediate or higher Spanish — Advanced Confident PC user Experience with CRM systems and live chat tools Nice to Have Experience in iGaming industry Understanding of payment systems and fraud prevention basics Experience with shift work Experience with online casino products and bonuses Experience using AI tools and automation platforms Remote full-time position Shift schedule 2/2 with possible day/night rotations Long-term cooperation Career growth opportunities to Senior Support / QA / Shift Lead International working environment