Virtual Assistant

Job Title: Medical Virtual Assistant (Full-Time Remote)

We are seeking a reliable and detail-oriented Medical Virtual Assistant to support our growing healthcare operations. The ideal candidate has strong administrative skills, experience in patient coordination, and a solid understanding of HIPAA compliance.

Key Responsibilities:

Schedule and manage patient appointments efficiently

Handle inbound/outbound calls for appointment setting and follow-ups

Maintain accurate patient records and documentation

Perform general administrative tasks (email management, data entry, CRM updates)

Ensure all communications and data handling comply with HIPAA regulations

Coordinate with healthcare providers and internal teams

Requirements:

Proven experience as a Medical Virtual Assistant or similar role

HIPAA training/certification (required)

Strong experience in appointment setting and patient communication

Background in administrative support (healthcare preferred)

Physical Therapy (PT) clinical experience is a strong plus

Excellent English communication skills (spoken and written)

Proficient with EMR/EHR systems and scheduling tools

Highly organised with strong attention to detail

Preferred Skills:

Experience working with US-based healthcare practices

Familiarity with tools like Kareo, Athenahealth, or similar systems

Ability to multitask and work independently in a remote environment