Job Title: Medical Virtual Assistant (Full-Time Remote)
We are seeking a reliable and detail-oriented Medical Virtual Assistant to support our growing healthcare operations. The ideal candidate has strong administrative skills, experience in patient coordination, and a solid understanding of HIPAA compliance.
Key Responsibilities:
Schedule and manage patient appointments efficiently
Handle inbound/outbound calls for appointment setting and follow-ups
Maintain accurate patient records and documentation
Perform general administrative tasks (email management, data entry, CRM updates)
Ensure all communications and data handling comply with HIPAA regulations
Coordinate with healthcare providers and internal teams
Requirements:
Proven experience as a Medical Virtual Assistant or similar role
HIPAA training/certification (required)
Strong experience in appointment setting and patient communication
Background in administrative support (healthcare preferred)
Physical Therapy (PT) clinical experience is a strong plus
Excellent English communication skills (spoken and written)
Proficient with EMR/EHR systems and scheduling tools
Highly organised with strong attention to detail
Preferred Skills:
Experience working with US-based healthcare practices
Familiarity with tools like Kareo, Athenahealth, or similar systems
Ability to multitask and work independently in a remote environment
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